Key Account manager | Nivelles | DACH

작업 내용

We are looking for a Key Account Manager Germany Junior based in Nivelles.

Your future role is a combination of new business generation, and exceptional account management of an existing customer base within the Leisure & Entertainment ( Park & Amusement, Camping & Hotels, Festivals, Events ) or the People ID ( Food & Beverage, Retails, Banking and all Corporate Companies, etc.. ) in Germany.

To fully manage existing account base, to exceed customer expectations, deliver exceptional customer service, improve retention, lifetime value and increase share of wallet.

To identify new business opportunities, for growth through a combination of pro-active outbound prospecting and effectively dealing with inbound enquiries.

To achieve revenue targets on new and existing business sales generation in line with profit margin directives.

Your futur responsabilites;

• Achieve monthly, quarterly and annual revenue targets.
• Identification of new business opportunities within given sectors.
• Cross/Up selling to Existing Account Base
• Achieve KPIs based on activity to increase sales pipeline.
• Understand Customer needs and identify relevant solutions.
• Creation of Quotes to customers for new and repeat requirements, via Odoo CRM
• Responsible for customer satisfaction through all Sales / Account Management touch-points from initial contact through to payment collection
• Maintain product knowledge and seek improvements
• Sell product(s) in line with profit margin directives
• Attend all relevant trade exhibitions
• Ad-hoc customer/ prospect visits
• Ad-hoc networking events out of hours
• Prompt contact with Enquiries
• Full and accurate updating of Odoo post call
• To meet all requirements and processes for the provision of ‘good in’ to the system for requirements of Studio, Production & Finance functions, to ensure customer satisfaction and payment
• To support relevant parties with dealing with customer complaints when required to ensure a timely resolution for the customer
• Provide ‘voice of customer’ feedback to relevant parties when obtained relating to service, product offering, new products etc. to help drive future business improvements
• Gather and provide competitor information to relevant parties when acquired
  

Profil

You are;

Self-Motivated, Action Orientated

• Energetic, passionate and able to challenge themselves
• Hunger to succeed and over achieve.
• Proactive in identifying new opportunities
• Able to seek out opportunities, turn them in solutions and value
• Sets stretching performance targets and measures
• Highly competitive team player
• Shows aptitude to continue to learn and develop own skills
  

Negotiating

• Can negotiate skilfully in tough situations, and demonstrates a wide range of negotiating tools
• Can win concessions without damaging relationships
• Gains trust quickly and can find win-win position
  

Listening

• Practises attentive and active listening, has the patience to hear
• Can accurately deliver relevant information
• Demonstrates empathy
  

Customer Focus

• Ensuring Customer Satisfaction at each contact point to ensure repeat business and growth is possible.
  

Self-Development

• Is committed to continuous personal improvement
• Works to deploy strengths and compensate for weakness and limits
  

Time Management

• Uses time effectively and efficiently
• Self manages
• Concentrates efforts on more important priorities
• Can attend to a broad range of activities alone and in a team environment
  

Organizing

• Can marshal resources (people, structure) to get things done. Can orchestrate multiple activities at once to accomplish a goal.
• Uses resources effectively and efficiently
  

Standing Alone

• Will stand up and be counted and doesn’t shrink personal responsibility.
• Can be counted on when times are tough
  

Drive for Results

• Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers: very bottom line oriented; steadfastly pushes self and others for results
• Language: German (Native or bilingual) and French/English. Other languages are an asset.
• 2-3 years proven sales experience desirable
• Educated to A-Level or equivalent. Degree Level desirable
• Successful candidates will be energetic and enthusiastic sales people of high integrity and ambition, with a desire & hunger to over-achieve targets.
• Flexible approach to working hours
• Excellent Communication Skills
• Intense Customer Focus
• Highly Goal Driven and Self-Motivated
• Self-Confident
• Takes Responsibility
• Effective at Quickly Creating Bond and Rapport
• Strong Desire for Success
• Ability to work well in an international team
• Knowledge of SAP is a plus
  

Offre

We offer you;

• Competitive salary ( gross annual salary 35-40K )with bonus linked to the sales performance (until 20%)
• A temp contract follow by a perm or a direct perm contract ( it depend on your situation)
• Company Car + Fuel card
• Group Insurance
• Hospitalization insurance
• GSM, laptop,...
  

Interested by this real opportunity in Nivelles? Please send your application with the link here under.

See you soon, Vanessa Bourguignon.