Receptionist day/night

☞ VDAB

전망: 125

갱신일: 16-11-2025

위치: Antwerp City Antwerp

범주: 행정 / 임원 / 보조원

산업: IT Services IT Consulting Software development Financial Services

수평: Entry level

직업 종류: Full-time

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작업 내용

VDAB publiceert deze vacature in opdracht van een bedrijf. Om de vacature volledig te bekijken, klik je op ’Solliciteren’.
We delen je LinkedIn-profiel niet met het bedrijf dat aanwerft.

Functieomschrijving

We are now looking for a Receptionist to join our dynamic team here at Helmet hotel Brussel!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That’s a promise!

The Receptionist Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
  • Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
  • You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
  • You will exude patience, empathy and have the personality to host the show
  • As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Receptionist
  • Flexibility and a positive, Yes I Can! Attitude
  • An eye for detail
  • Is a creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Likes having fun at work
  • Experience in a similar position is beneficial but not essential
  • French and English
BASED IN BELGIUM, BRUSSELS

Feel free to send your resume to k.pinar@metro-be.com

Jobgerelateerde competenties
  • Antwoorden op vragen van de klanten tijdens hun verblijf
  • De facturen voor de verblijfkosten opstellen, de betalingsmiddelen controleren en de betalingen ontvangen
  • De opvolggegevens van de activiteiten registreren (reservaties, annulaties, verkoop, ...) Dagelijkse statistische rapporten opstellen (bezettingsgraad, gemiddelde prijs, ...)
  • De gepaste acties nemen bij een geschil met een klant (commerciële ingesteldheid, ...)
  • De reservaties registreren en de bezetting van kamers, appartementen, bungalows, ... actualiseren
  • De klant informeren over de diensten van de organisatie en de reservatieprocedure
  • De klanten verwelkomen bij hun aankomst De administratieve formaliteiten in verband met hun verblijf afhandelen
  • De kassa afsluiten en de openstaande rekeningen controleren
Persoonsgebonden competenties
  • Commercieel zijn
  • Plannen (= ordenen)
  • Zin voor nauwkeurigheid hebben
  • Resultaatgerichtheid
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마감 시간: 31-12-2025

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