Senior Technician (Data Communications)

☞ Systems Planning and Analysis, Inc.

전망: 130

갱신일: 04-11-2025

위치: Mons Hainaut

범주: IT-소프트웨어

산업: Defense Space Manufacturing

수평: Entry level

직업 종류: Full-time

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작업 내용

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA Objective. Responsive. Trusted.SPA has an immediate need for a Senior Technician (Data Communications) to provide contracting services to NATO.Under the direction of Head of Network Control Centre Section, the incumbent will perform duties such as the following
  • Supporting Incident Management process, dispatching incidents to the relevant technical elements for resolution and performing operational impact assessment determining services affected and users impacted.
  • Providing technical first and second level support and assistance to SATCOM systems and services.
  • Monitoring, controlling and conducting first and second level troubleshooting of SATCOM systems and services in support of all NCI Agency customers and NATO missions.
  • Participates in the development and delivery of the required on- the-job training to other technicians.
  • If required, deploy to alternate ESOC/SATCOM sites.
  • If required, participate in training at the NCI Agency Academy and or SATCOM sites and SATCOM services provider sites as directed by SATCOM Service area owner.
  • Deputise for higher-grade staff, if required
  • Perform other duties as may be required
Required Qualifications
  • Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
  • At least 2 years’ experience with, and knowledge of, SATCOM systems and or services.
  • Professional experience and knowledge of telecommunications, network, information technology solutions and products.
  • ITIL Foundation current certification or similar certification.
  • Experience in service management (i.e. Incident, problem management, etc.) and customer support focused approach in a control centre environment and experience in management and use of related toolsets (e.g. ITSM).
  • National of one of the 31 NATO countries.
  • In possession of an active National and/or NATO Secret security clearance.
Desirable Qualifications
  • Previous experience working in a Network Operations Centre/Service Operations Centre;
  • Spectrum Analyser;
  • Network monitoring tools (e.g. DX SPECTRUM);
  • Tactical Satellite Communication Training or equivalent;
  • Satellite Communication Systems Operator-Maintainer or equivalent;
  • Short Range DLOS Operator/Technician or equivalent;
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마감 시간: 19-12-2025

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