Stage/ CIP - Operational support for a major transformation program

The Claims Transformation Change Management team - tasked with overhauling the claims management channels through the digitalisation, automation and reorganisation of services - is seeking to appoint an Operational Support Officer.

Your responsibilities:

• Organisation of meetings and roadshows. Coordination of the operational roll out of all events related to the programme (room reservations, catering, facilitation, etc.).
• Organisation of the training courses: you will provide logistical support for the organisation of the training courses during the roll out (creation of groups, planning, room reservations, invitations, catering, follow-up of the training courses & satisfaction survey, etc.). You will keep the schedule up to date. You will track attendance and absences. You will be the trainer’s go-to person.
• You will provide on-going support for the team with their day-to-day organisational tasks (data consolidation, translations, organising meetings, etc.)

Profile

• Final year student (internship) or graduated (CIP) with bachelor or master’s degree
• French speaking with a good knowledge of Dutch
• Flexible and oriented towards achieving practical results and meeting deadlines
• Structured and organised, an eye for detail
• Proactive and autonomous
• Positive and considerate attitude
• Team spirit
• Internship/ CIP with a minimum period of 6 months

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission? Empower people to live a better life.

Our values? Customer First, Courage, Integrity and One AXA.

AXA is market leader in the insurance sector in Belgium, with a strong presence in financial services as well. Did you also know that in Belgium nearly 3 million clients put their trust in us at all crucial moments in their lives? No matter what happens, we are always here for them, today and tomorrow! That is why we constantly reinvent ourselves and thus our Way of Working focuses on welfare, diversity and inclusion. And on your talents, on your experience. Discover what we mean.

An exciting traineeship that focuses on your skills and...

Explore your new workplace https://youtu.be/Bc-r3i8G4s8