Support Engineer L2

☞ Huxley

전망: 180

갱신일: 16-11-2025

위치: Liège City Liège

범주: IT-소프트웨어

산업: Information Technology Services

수평: Associate

직업 종류: Contract

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작업 내용

For a client in Liege, I’m urgently looking for a Helpdesk Level 2 to start ASAP.

Essential skills and Experiences:


  • Install and configure new hardware
  • You travel to the site of the customer and / or internal user to ensure equipment maintenance
  • Support users in the use of equipment and software, as defined in service contracts
  • Intervene within the framework of ITIL processes: incident, problem, change & configuration management
  • Intervene in 2nd line on incidents not resolved by the Service Desk, relating to workstations and their peripherals (internal users and customers)
  • Write the necessary documentation and processes
  • Guarantee good administrative management related to your interventions: entering ICT problems and incidents, preparing reports


Needed Knowledges

  • Communication skills
  • Customer orientation and solution
  • Team player and teamwork
  • Good technical knowledge:
    • In ITC (network, software, infrastructure, etc.)
    • In office suite (word, excel, outlook)
    • In managing Windows client systems (7.8.10) in an Active Directory corporate environment (DNS, DHCP, File Service, Print Service).
  • Experience in handling customer inquiries



Interested in this role? Feel free to apply by sending your resume, and I will be happy to contact you to discuss this opportunity.
Both Employee and freelance are welcome to apply.

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마감 시간: 31-12-2025

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