Survey IT Support Engineer

Key responsibilities:

1. Network Setup and Maintenance

• Set up and maintain the survey IT network on board vessels, ensuring that all systems operate according to company standards.
• Monitor network performance to ensure smooth and reliable operation during survey activities.
• Troubleshoot and resolve network issues promptly to minimise downtime and ensure continuous survey operations, with occasional on-site visits to vessels to address more complex issues.

2. Survey IT Equipment Maintenance

• Maintain and service survey computers and networking equipment on board vessels.
• Conduct regular checks and preventative maintenance to ensure equipment is in optimal working condition.
• Advise the Lead Survey Support Engineer on the replacement or upgrade of survey IT equipment when necessary.

3. Compliance with Company Standards

• Ensure that all network and IT systems comply with company policies and standards, including (cyber) security protocols.
• Keep up to date with the latest IT and networking technologies to ensure the company’s systems remain current and efficient.

4. Communication and Coordination

• Act as the primary liaison between the Survey and IT departments, facilitating effective communication and coordination.
• Work closely with IT department to ensure that survey network setups align with overall IT infrastructure and security requirements.
• Provide technical support to survey teams regarding IT and networking issues on board vessels.

5. Documentation and Reporting

• Document all network setups, configurations, and maintenance activities for future reference and auditing purposes.
• Report regularly to the Lead Survey Support Engineer on the status of the survey IT network and any issues encountered.
• Maintain an inventory of survey IT equipment and keep records of maintenance schedules and equipment life cycles.

6. Quality, Health, Safety, and Environment (QHSE)

• Adhere to company QHSE policies, procedures, and all relevant documentation.
• Participate in drills, training, and other QHSE-related activities.
• Ensure the health, safety, and environmental well-being of oneself and others by following relevant systems, rules, and methods of working.
• Report incidents and participate in investigations, following the company’s QHSE procedures.

• Bachelor’s degree in Information Technology, Computer Science, Networking, or a related field, or by equivalent experience.
• Cisco Certified Network Associate (CCNA-201-300) certification is preferred for this role.

• Experience in setting up and maintaining IT networks, preferably in a maritime or offshore environment.
• Familiarity with networking equipment, servers, and computer systems used in survey operations.
• Strong understanding of IT network setup, configuration, and maintenance.
• Proficient in managing and troubleshooting network devices and related equipment.
• Knowledge of computer systems, servers, and networking hardware used in survey operations.
• Excellent problem-solving skills with the ability to troubleshoot and resolve IT issues efficiently.
• Strong communication skills, particularly in explaining technical issues to non-technical personnel.
• Ability to work independently and as part of a team, with a strong focus on maintaining operational standards.

• A challenging job in a fast-growing environment
• A good working climate within a young dynamic team
• A competitive salary
• The chance to actively grow within our organization
• You will work with the newest high-tech equipment on various projects