Technical Help Desk Assistant- Temporary

☞ CBRE

전망: 140

갱신일: 26-11-2025

위치: Bastogne Luxembourg

범주: IT-소프트웨어 IT-하드웨어 / 네트워킹 정보 기술

산업:

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작업 내용

Posted
23-Nov-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology, Facilities Management
Location(s)
Bastogne - Luxembourg - Belgium, Charleroi - Charleroi - Belgium, Namur - Namur - Belgium, Redu - Luxembourg - Belgium
We are looking for a Technical helpdesk asisstant for our client European Space Agency in Redu (Belgium). This is a temporary mission but an be extended.

Answers and documents all help desk calls related to specific software applications for assigned area. Provides end-user support for specific software applications

Responsablities:

Answers and documents all help desk calls related to specific software applications and computer hardware.

  • Provides end-user support for specific software applications.
  • May assist with some hardware issues
  • Creates and terminates new users related to specific software applications.
  • Creates and updates user security access.
  • Monitors servers and users to ensure that the systems are operational
  • Informs Digital & Technology Services of any operational problems
  • Conducts system maintenance on network.
  • Reviews software literature for any software updates and upgrades.
  • Performs other duties as assigned.
  • No formal supervisory responsibilities in this position.

Profile
  • Minimum secondary school or equivalent work experience. Degree from university desirable.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
  • Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or allocations.
  • Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
  • Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Offer
In return, we offer a temporary contract, fulltime position with an excellent salary and benefits (cellphone, laptop, Mealvouchers,..) with fantastic opportunities for progression in a growing business. Our success is driven by motivated employees. Our human resources policy aims to create a favorable working atmosphere where talented people can evolve and where attention is paid to a good balance between professional and private life. Results-oriented while having fun!
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마감 시간: 10-01-2026

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