Local IT Technician M/W/X

☞ STEFANINI

View: 130

Update day: 16-11-2025

Location: Mechelen Antwerp

Category: Finance / Bank / Stock IT - Software IT - Hardware / Networking Information Technology Executive management Mechanical / Technical Maintenance

Industry: IT

Job type: Voltijds

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Job content

Company description

Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987.

Today, Stefanini is a full service global provider of offshore, onshore and nearshore outsourcing, IT consulting, systems integration and application and strategic staffing services to national and multi-national enterprises around the world. We have close to 27,000 employees in 35 countries in the Americas, Europe, Africa, Australia and Asia. Our clients represent a broad spectrum of markets and industries, including financial and banking services, manufacturing, telecommunications, chemical services, technology, public sector and utilities.

Our Mission

To exceed the expectations of our customers, employees and shareholders through technology solutions and innovation.

Our Vision

To be the best provider of technology, globally recognized and admired as a strategic partner, and act with passion and energy to serve and delight our customers


Description of the function

The Deskside Technician will provide client specific IT support to the End Users, handle IT related problems in order of priority and within the optimum time scale, in accordance with procedures and project SLA’s. Deskside Technicians interfaces with the Service Desk and other support teams to achieve the deliverables supporting the IT Services contract. Candidates will be required to have basic PC support knowledge and experience with common support tools.

Job Responsibilities

  • Respond to computer related service and trouble calls
  • PC (Desktops/Laptops) - Hardware and Software Troubleshooting
  • Ability to resolve Windows 10 Operating System Errors
  • Basic Network troubleshooting skills and knowledge
  • Proficient in Microsoft Office latest Suites
  • Understanding of Symantec Endpoint Protection software
  • ITSM Tool Set (Ticket Management Software) preferred
  • Correctly track incidents and calls timely and accurately
  • Basic Knowledge of Microsoft Active Directory
  • Microsoft Group Policy Objects experience
  • Implement virus detection and eradication procedures
  • Diagnose printer and other peripheral device failures and implement solutions
  • Provide installation and upgrade services of supported hardware and software
  • Hardware installation, movement and de-installation
  • Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.)
  • Support of key engineering applications at use within the business
  • Basic support of tablets/smart devices

Profile description
  • 1 Year experience in an IT Support Role
  • Candidates need to be flexible, efficient and able to work independently
  • Ability to communicate technical information to non-technical audiences
  • Strong sense of customer service
  • Good organizational skills
  • Excellent Verbal and Written Communication Skills (Dutch + English + French)
  • Ability to multitask
  • Team focused

Additional information
Workplace ,
Contract type : CDI
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Deadline: 31-12-2025

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