Operations Manager Belgium & Netherlands

☞ flibco

View: 100

Update day: 16-11-2025

Location: Zaventem Flemish Brabant

Category: Executive management Production / Operation

Industry:

Position: Associate

Job type: Full-time

Loading ...

Job content

flibco.com brought 1,9 million passengers to airports in 2019 but is moreover a digital company, focusing on providing a state-of-the-art mobility service. We’re actively leveraging business intelligence methodologies to constantly improve customer satisfaction by dynamically enhancing our business processes, identifying new opportunities and service areas as well as increasing our level of service by, among others, analyzing flight data and elaborating the most suitable timetable and customer experience.

Furthermore, we focus on state-of-the-art solutions for our transportation partners and suppliers. We arrange, develop, and equip our partners with continuously improved software that facilitates their daily business needs. Our common vision is to transport 10 million passengers per year in the next 6 years. Therefore, we are looking for strong characters and team players who contribute in making this vision come true.

If this sentence “IT ALWAYS SEEMS IMPOSSIBLE UNTIL IT IS DONE” is motivating you, then you should check out this opportunity.
  • Management of our daily departures and assuring they are compliant to network planning definitions.
  • Authorisations management and follow up.
  • Establish and maintain relations with stakeholders (authorities, operating partners, suppliers)
  • Act as first point of contact for our bus and door2gate partners by providing various support for drivers and other stakeholders.
  • Manage the distribution of hardware among users (drivers)
  • Assure driver training (train the trainer concept) and transmit the flibco.com values among teams.
  • In close contact with customer care, you control the quality of rendered services by partners and identify improvement potential.
  • By analysing On Time and Partner Performance, you actively propose and implement action plans and KPI’s
  • You assure the fluidity of our services by and take necessary actions to prevent disruptions
  • You work in very close cooperation with the flibco.com airport site manager
  • You organise and lead the onboarding of new operational partners
  • University degree in Supply Chain / Logistics / Business Administration or equivalent. Or a proven experience in the field of mobility, transport, tourism or major events.
  • Solution-focused working style to cope with a fast-growing work environment
  • Positive attitude and excellent interpersonal and communication (both written and verbal) skills
  • Exceptional organizational skills and extraordinary attention to details
  • Fluent in Dutch, French and English. Any other language will be considered as an advantage.
  • Good knowledge of MS Office (Word, Excel, PowerPoint)
  • 100% support of your initiative and enthusiasm
  • A Team of like-minded people passionate about what they are doing and creating opportunities to make a difference
  • Plenty of challenges to solve and to demonstrate your expertise
  • The opportunity to take over a high-calibre area of responsibility and to help build up processes, structures and procedures from the beginning
  • A jump on the career ladder is guaranteed with us - today’s employees are tomorrow’s managers
  • We are a very dynamic company with short decision-making paths
  • Flexible working hours and home-office : it is not about the time spent at the office; it is about the results that you deliver
  • State of the art offices at Brussels Airport
  • Corporate outings and team-building activities
  • Competitive salary based on performance and constant encouragement for your efforts and contribution
  • Feel at home. We provide you with a laptop, comfortable working space, free drinks and a casual dress code.
Loading ...
Loading ...

Deadline: 31-12-2025

Click to apply for free candidate

Apply

Report job
Loading ...

SIMILAR JOBS

Loading ...
Loading ...