2984 Dashboard Developer SME

☞ Contact One Communications, Inc.

Ver: 107

Dia de atualização: 11-11-2025

Localização: Braine-l’Alleud Walloon Brabant

Categoria: IT - Software IT - Hardware / Rede Tecnologia da Informação

Indústria:

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Conteúdo do emprego

  • Dashboard design and development
  • Cyber Security Services
  • Iterative approach using sprints.

Required Security Clearance: NATO SECRET

Scope of Work
The design and development of an Enterprise Service Performance Dashboard. This interactive Dashboard will display and analyze the service levels of all the cyber security services.

This Project will enable / produce:
  • The development of the backend infrastructure and ETL process further to scan and collect data from any relevant sources through accessible environments.
  • A methodology in designing dashboards and finally enable visualization of performance of the Cyber Security Services.
  • A working dashboard, which allows the user to visualize the service performance of the implemented services, to find answers, drill down the data in a hierarchical breakdown from the level of entity, SLAs, services to the individual KPIs.
Dashboard Design
  • Produce User Personas describing the fictional, yet realistic, target users of the Dashboard. Purchaser will appoint exemplary “user” representatives amongst the dashboard audience for the Contractor to compile User Personas through surveys and using questionnaires.
  • Produce a Wireframe Prototype, which is a visual representation of the skeletal framework of the Dashboard, focusing on layout, content, and functionality without the detailed visual design elements.
  • Assist in maintaining a KPI Specification document describing how the individual KPIs of each service will be combined into a single KPI for the service, the service group, the service provider, the location and the entity.
  • Contribute to the detailed design for a centralized, fully managed service performance dashboard (including a style guide, a component library and a pattern library) intended to manage visual design at scale using reusable components and patterns.
  • Produce a design documentation package describing the technical infrastructure needed for the Dashboard (focusing on all the layers of the technical stack: application, platform and infrastructure - both hardware and software, at the level of detail needed to start the procurement, if additional hardware/software is needed), the data providers and the data sources, the interfaces exposed/used by the Dashboard and the feeding mechanisms.
  • Perform the required tasks as managed in line with Agile project principles.
  • Produce a monthly progress update report.
Implementation
  • Install all components of the Service Performance Dashboard in accordance with project requirements and Purchaser-approved designs.
  • Carry out all activities as planned within Agile Project lifecycle.
  • Deliver implementation tasks as planned in Sprints.
  • Test the deliverables after implementation.
  • Assure that all data sources are managed through ETL (Data Extraction, Transfer & Loading) Process, they are visualized in the Dashboard and data accuracy is maintained.
  • Generate User Manuals describing how to navigate the Dashboard (for the data consumers) and how to feed the data (for the data providers).
  • Document “As-built Use Case Specification”, which is a set of Use Cases describing the "as-built" functional requirements of the Dashboard. For completeness, this document will include also the "as-built" non-functional requirements of the Dashboard.
  • Document “As-built Technical Design”, which is the as-built version of the Technical Design that will have been produced during the Concept phase.
  • Perform the required tasks as managed in line with Agile project principles.
  • Produce a monthly progress update report.
Handover
  • Handover to Purchaser team; all developed designs, installation, configuration files and other deliverables stated in previous sections of this document. The Contractor can complete handover when all assigned Tasks are performed and approved by the Purchaser.
  • Produce a Project Completion report.
SKILL, KNOWLEDGE & EXPERIENCE
Subject Matter Expert (Subject Matter Expert) with Power BI Dashboard Development skills and service performance reporting and KPI design and development knowledge and expertise.

Skills and Competences:
  • Extensive experience in dashboard development and maintenance;
  • Experience designing and developing the data Extract, Transform and Load (ETL) activities.
  • Sound knowledge and wide-experience with KPIs and formal reporting via Dashboards.
  • Experience in ETL activities in Dashboard development teams and working groups in military IT environments.
  • Sound knowledge of Dashboard UX Design, Transition and Operation processes with proven experience on one of these processes.
  • Sound knowledge of ITIL processes with proven experience on one of these processes.
  • Sound knowledge and experience on IT Service Management.
  • Experience in writing ETL Deliverables, Requirements documentation and understanding translations into technical solutions.
  • Excellent communication skills. Proven ability to effectively communicate orally and in writing, with good briefing skills.
  • Sound experience in reporting and use of BI tools.
  • Advanced organizational skills and analytical approach to problem solving.
  • Sound knowledge and experience with monitoring tools and techniques on measuring service performance.
  • Experience in generating technical documentation aiming for both technical and non-technical audience.
  • Knowledge and experience configuring CMDB reconciliation and normalization jobs, and optimizing performance of such jobs.
  • Experience building Remedy ITSM on Microsoft technologies (Windows server 2016 and MS SQL Server 2016 and above versions).
  • Understanding of infrastructure solutions hosting Service Management tools and technology, including understanding of market leading database solutions (including but not limited to MS SQL and Oracle), hypervisor solutions, storage solutions and load balancing solutions.
Experience & Trainings:
  • A minimum of 3 years recent experience of Power BI.
  • A minimum of 3 years recent experience in Business Intelligence domain.
  • A minimum of 3 years recent experience in ETL process and coding.
  • ITIL 4 Foundation certificate beneficial.
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Data limite: 26-12-2025

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