Customer Support Coordinator

☞ Cross Border Talents

Ver: 135

Dia de atualização: 16-11-2025

Localização: Ghent East Flanders

Categoria: Outro

Indústria:

Tipo de empregos: Full-time

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Conteúdo do emprego

Uptime Coordinator :

You will work in a fast-paced dynamic environment with colleagues from all over the world, it is a multi-cultural workplace where your team is your family away from home. It is an international culture where we respect each other’s values and share the same vision.

Our main focus is delivering the ultimate experience for our customers during their breakdown and give them a long-lasting impression of our brand. As an uptime Coordinator you will go the extra mile and communicate between the customer, driver and dealer to find solutions to get the vehicle back on the road.

You will manage these breakdown cases all over Europe in the customers native language and handle essential information within our designated systems.

You always focus on the customer needs and follow the defined breakdown process.

For handling these cases you need to be the key communicator between the parties involved in the breakdown and be responsible to find suitable solutions for the driver.

What you need:

Customer orientated

Positive attitude, highly motivated and strong communication skills

Eager to share and learn and exceed expectations at every opportunity

Support your team to develop your knowledge

Willing to work in a flexible shift system

Fluent in Swedish and Finnish with a high level of English

or

Fluent in Dutch, French and German with a high level of English

What we offer:

Competitive salary, with meal vouchers, transport costs, shift allowance, etc.

Well-being services

Restaurant on site

Opportunity to grow within the company

Good work life balance

International environment

Support in relocation

Let’s do this!

Are you a team player, passionate about customers and our brand, stress resistant with good communication skills? Come and join our international team!

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Data limite: 31-12-2025

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