Posição: Mid-Senior level

Tipo de empregos: Full-time

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Conteúdo do emprego

Job Description

De Nederlandstalige vertaling volgt asap

What will you be responsible for as Senior Customer Value Proposition Manager SD-WAN?

Without Claiming To Be Complete, This Involves

You will mainly be working on developing customer propositions in the segment for medium to large companies.
  • Based on a thorough understanding of customer needs, defining & improving Telenet Business Customer Value propositions. This includes, among other things, determining the positioning of the products with regards to the customer, pricing, features & the guidelines for the experience throughout the complete customer journey.
  • Managing the performance of the SD-WAN business, specifically: profit and loss account of your products, budgeting, realization of the budget and EBITDA of the product line and elaborating business cases
  • Managing the product life cycle, and as such defining the roadmap, identifying and reacting to changing customer needs & market trends through portfolio and/or solution optimization.
  • Being a customer and market advocate by acting as the go-to-person with regards to the solution and business insights related to the solution & market; ensuring & maintaining customer and market interaction on a qualitative and quantitative basis; building thought leadership by providing insights of the solutions/market dynamics to the internal organization.
  • The management of the competitive environment (identifying/analyzing competitors and their offer)
  • Realizing the roll-out of the approved solutions (including development by IT / Engineering / Security operations / etc.).

Co-creation is a central element at Telenet Business. You will therefore also be asked to:
  • Co-create and define marketing strategies including product orientation: i.e. target group, value proposition, pricing, ...
  • Co-create a consistent, joint market story for the entire customer segment
  • Bringing ideas for improvements forward
  • Provide solution input & business case to corporate & portfolio strategy based on detected customer needs
  • Shape the sales strategy.

What does the Customer Value Propositions team do?

The CVP team plays a crucial role in shaping and realizing the strategy to achieve the growth of Telenet Business. More specifically, we prepare & develop the customer value propositions for small, medium-sized & large companies (ranging from, for example, medium sized service companies up to and including large banks & hospitals), and thereby define the customer’s experience throughout the entire customer journey at Telenet Business.

What knowledge & skills are needed?

  • You have deep customer understanding & business analytics skills (market research, customer insights, anticipating customer needs and opportunities).
  • You have in-depth knowledge of the SD-WAN market space, including competitors & potential partners and you are able to guide the company to the optimal competitive position with maximum growth potential
  • You understand value proposition & product design best practices and methodology (value proposition & product design, product positioning & storytelling, roadmap design & prioritization, user story & requirement writing).
  • You know product life cycle management (product performance management, product maintenance & prioritization)
  • You have business & financial acumen (business & product strategy, business casing, Profit&Loss management , budget and CAPEX ( C apital Expenditure) management).
  • You understand market orientation (market dynamics & competitive landscape, market trends & knowledge and product (area) knowledge).
  • You understand sales & marketing dynamics (sales buying clock, buyer journey, launch planning, creating brand awareness)
  • You have strong strategic skills and a helicopter view in order to build a comprehensive strategy taking into account a large number of building blocks
  • You are experienced with project management (planning & time management) and journey design, problem solving & creative thinking.

  • What type of person are we looking for?

    The ideal candidate…
    • Cooperates closely, negotiates with and facilitates workshop(s) for various and defined stakeholders both internal and external.
    • Stays in touch with the customer and market by empathically thinking in virtue of the customer and/or market.
    • Has a positive mindset and is creative & innovative.
    • Has excellent stakeholder management: understands business and technical processes, building a (internal) network & lobbying to influence these processes.
    • Has sound communication and influencing skills combined with business savviness and a customer-oriented mindset.
    • Shares best practices and coaches colleagues.
    • Is flexible and open-minded to cope with ever changing context.

    Experience level
    • Master degree and 5-7 years of relevant experience
    • NL – EN – FR
    • Customer focus with strong affinity for technology and innovation
    • Experience in stakeholder management with various departments
    • Excellent communication skills, with the ability to engage and communicate with senior business leaders


    Organization
    Telenet Business? De naam zegt het eigenlijk zelf: we maken het verschil voor bedrijven, organisaties en overheden. Hoe? Door de digitale wereld voor hen toegankelijk te maken. We maken dat ze mee zijn met de digitalisering en een stap voorop kunnen blijven op hun concurrentie. We bieden professionele - van internet via digitale tv tot mobiele & vaste telefonie – én digitale oplossingen mét impact aan. Ja, we hebben ook kaas gegeten van IT: hosting, camerabewaking, toegangscontrole van gebouwen,…
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    Data limite: 10-01-2026

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