EMEA Deliver Analytics MD Lead

Conteúdo do emprego

Role summary EMEA Deliver Analytics MD Lead is analytics focal point of the segment - manages analytics portfolio and long term analytics approach. He/she connects with operations and manages customer expectation. Actively identifies analytics opportunities in all areas such as descriptive and advanced analytics. Segment analytics lead ensures there is sufficient capacity for agile analytics too and manages escalations. He/she independently leads key improvement projects, drives further automation and its roadmap, owns segment of competency model to train and coach analytics team and community, leads other segment analytics within the team and acts as analyst lead back up. Key Responsibilities: Manage segment analytics portfolio Host segment analytics regular meeting with primary review of the analytics portfolio Facilitate assignment of ownership over analytics portfolio Review the portfolio with segment lead on regular basis Plan long term evolution of the segment portfolio Drive automation across the segment portfolio Update automation heat map Drive automation projects, coach analytics in delivering those, deliver selected projects Improve customer experience connected with assigned reports Understand customer needs, track that and translate those into actionable items Drive improved customer experience Identify cross-segment opportunities and best practices Lead and coach assigned analysts Drive selection process Lead performance evaluation Coach and train assigned analysts Prepare development plan for each assigned analyst Independently drive key assigned analytics projects (e.g. OTIF@D, Cost to serve etc.) Own portion of analytics competency model Identify and own element of analytics competency model Track trends in this area, share and mediate that to the rest of analytics team and community Prepare introductory training, as well as approach of training with applied examples and coach analytics team members once applying these in practice Contribute to identification of further analytics opportunities Actively participate in data infrastructure workshops and other occasions to identify Stay aligned (with segment analytics lead help) about business and analytics priorities of the segment Reactive analytics Be familiar with content of segment analytics reactive analytics log and execute in delivery of that according to priorities Back up segment analytics analyst in case not available Qualifications Experience and Skills: EMEA Deliver Analytics MD Lead should have knowledge and experience in following areas with the main emphasis on Business Knowledge, Data and technology and Analytics: LEAD Project and portfolio management - PM (planning), Risk management, PPM (portfolio / domain management) Governance Stakeholder management - Stakeholder maintenance, Stakeholder mapping, Stakeholder analysis Time management and prioritization Information management - OneNote, Teams, SharePoint, PPT Vision – Brainstorming, Design thinking, Vivid vision BUSINESS KNOWLEDGE Physical flows Business model Business priorities Data available KPIs – OTIF, Cost to serve, Customer experience, Transportation DATA and TECHNOLOGY Basics - Advanced Excel Process data - VBA / macros, Alteryx, Access, SQL, Python Connect data – FTP, API, Infopath, PowerApps Display – Tableau, Power BI, Azure Technology - Mobile technology ANALYTICS Insights (DMAIC) - Pareto analysis, Root cause analysis, Process mapping, SIPOC, 6sigma, Kaizen, Value stream mapping , Xmatrix / Bowler chart, House of quality Descriptive statistics Probability Mathematical statistics – Estimation, Hypothesis testing, Regression analysis Predictive analytics - Time series analysis, Forecasting, Machine learning Prescriptive analytics – Optimisation Alongside these analytics specific competencies, this role is part of virtual team so ability to work in virtual environment efficiently is essential as well as excellent level of written and spoken English, ability to clearly form ideas and share those as well as customer centric approach and life-long learning attitude. Primary Location Belgium-Antwerp-Beerse- Other Locations Europe/Middle East/Africa-Switzerland-Zug-Zug, Europe/Middle East/Africa-Ireland-Cork-Cork Organization GMED (7548) Job Function Operations Requisition ID 2105952457W