Field Services Technician

☞ Sartorius

Ver: 135

Dia de atualização: 26-11-2025

Localização: Liège City Liège

Categoria: Consultoria / Atendimento ao Cliente

Indústria: Biotechnology

Posição: Entry level

Tipo de empregos: Full-time

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Conteúdo do emprego

The Services Technician, either Inhouse or Field, will be responsible for carrying out maintenance, checks and repairs operations of Sartorius BPS equipment for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.



Main Responsibilities & Tasks:

  • Provide service and customer support during field visits or dispatches or ensure the maintenance, decontamination and repair Sartorius BPS equipment

  • Manage all on site installation, repair, maintenance and test tasks

  • Diagnose errors or technical problems and determine proper solutions

  • Produce timely and detailed service reports

  • Document processes

  • Operate vehicle in a safely manner and use field automation systems

  • Follow all company’s filed procedures and protocols

  • Cooperate with technical team and share information across the organisation

  • Comprehend customer requirements and make appropriate recommendations/briefings



Qualifications & Skills:

  • Technical degree or certification

  • 2+ years proven field service experience

  • Ability to troubleshoot, test, repair and service technical equipment

  • English literacy

  • Ability to work flexible shifts and to adapt to changing work schedules

  • Familiarity with mobile tools and applications

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Data limite: 10-01-2026

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