Program Manager Business Transformation Office TO

Role description:

The Tribe Risk & Credits is seeking a seasoned Senior Program Manager/initiative owner to lead a major credit transformation initiative. We are looking for a strategic and results-driven professional with a proven track record of delivering complex programs in a banking environment. The successful candidate will have a strong understanding of credit processes, policies, and regulations, as well as excellent program management skills to lead cross-functional teams and stakeholders. This is a high-visibility role that requires strong leadership, communication, and influencing skills to drive business outcomes.

Function description:

• Develop and execute comprehensive program plans to transform our credit functions, ensuring alignment with business objectives and regulatory requirements

• Lead cross-functional teams, business and IT to deliver program objectives

• Collaborate with senior stakeholders, including executive sponsors, to ensure program goals are met and stakeholders are informed and engaged

• Provide end-to-end credit expertise to inform program decisions and ensure that solutions meet business needs and regulatory requirements

• Develop and maintain relationships with key stakeholders

• Identify and mitigate program risks, issues, and dependencies, and develop contingency plans as needed

• Drive change management and adoption of new processes, policies, and technologies across the organization

• Develop and manage program budgets, resource allocation, and vendor relationships

• Ensure compliance with all relevant laws, regulations, and internal policies
  
  

Required experience / knowledge
Mandatory skills

• Strong expertise in MS Office

• Good understanding of work flow processes

• Very good knowledge of Project management methodologies and tools (Agile, Prince2, PMBOK, )

• Familiar with various IT systems

• Knowledge of E2E credit value chain
  
  

  Business experience

Mandatory:

• 10+ years of experience in program management, with a focus on credit transformation initiatives in a banking environment

• Proven track record of delivering complex programs with multiple stakeholders and dependencies

• Hands on and delivery oriented

• End-to-end credit knowledge, including credit risk management, credit operations, and credit policy

• Excellent stakeholder management skills, with the ability to influence and engage senior stakeholders

• Strong leadership and team management skills, with experience leading cross-functional teams

• Excellent communication, presentation, and interpersonal skills

• Ability to drive change and adoption of new processes, policies, and technologies

• Strong analytical and problem-solving skills, with experience in data analysis and interpretation

• Knowledge and experience in agile environments
  
  

Soft skills:

• Ability to see the overall picture (helicopter view) - strategic thinking

• Decision-making

• Strong communicator, diplomatic and customer-oriented

• Commercial awareness and customer-oriented

• Proactive

• Team spirit

• Management skills and the ability to motivate people

• Structured approach and goal-oriented