SatCom Operations Support Engineer

☞ Enterpryze Consulting Ltd.

Ver: 150

Dia de atualização: 16-11-2025

Localização: Mons Hainaut

Categoria: IT - Software IT - Hardware / Rede Tecnologia da Informação Gestão executiva Mecânico / Técnico Manutenção

Indústria:

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Conteúdo do emprego

SatCom Operations Support Engineer


  • Working Location:Mons, Belgium
  • Security Clearance:NATO Secret / SC
  • Language:High proficiency level in English language


EXPERIENCE AND EDUCATION:


Essential Qualifications/Experience:

· University Degree and 2 years post related experience or a Higher Secondary education and completed higher vocational training leading to a formal technical or professional certification with 5 years post-related experience, or a Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 6 years post related experience
· Experience in planning and system management of large modern military communication networks, interfaces and protocols
· 3 years of experience on SATCOM Systems (preferably NATO SATCOM Systems)
· Experience of working in a busy, demanding staff environment
· A very good understanding of telecommunications / network / information technology solutions & products
· Experience in service management (i.e. Incident, problem management, etc.) and customer support focused approach in a control centre environment and experience in management and use of related toolsets
· ITIL foundation/ Intermediate
· Standard Automatic Data Processing Knowledge
· Word Processing: Working Knowledge
· Spreadsheet: Advanced Knowledge
· Graphics Presentation: Working Knowledge
· Database: Advanced Knowledge
· eMail Clients/Web Browsers: Working Knowledge
· Web Content Management: Working Knowledge
· Antenna sub-system including: Radome, feed horn, reflector, pedestal, waveguides, tracking receiver and tacking systems basics
· Transmit and receive chains including up and down converters, Low Noise Amplifiers, High Power Amplifiers
· MODEMs, Electronic Protected Modems (EPMs), cryptographic equipment, routers, switches
· Computer-assisted Monitor and Control System (M&CS)
· Digital techniques, TCP/IP fundamentals, video transmission principles and telecommunications quality assurance practices


DUTIES/ROLE

  • Deliver Satellite Access Authorizations (SAA)
  • Maintain SATCOM database, Service Request Tracking Tool and circuit database records
  • Monitor frequency utilization and transponder loading of the NATO space segment using RF monitoring tools
  • Monitor, control and conduct third-level troubleshooting of SATCOM and other Telecommunications systems and services in coordination with NCC to support NCI Agency customers
  • Contribute to the prioritization and sequencing process of resource allocation of conflicting service requests
  • Maintain the relevant NATO Standing Operation Procedures (NSOP)
  • Develop and ensure implementation of the necessary service request and delivery procedures
  • Manage check and update the NCI Agency incident-tracking tool using standard ITIL procedures
  • Monitor SATCOM links using SATCOM-specific network and spectrum tools
  • In the event of degradation or failure of SATCOM services or systems will assist NCC
  • Work on own initiative with supervision
  • Manage assigned material with appropriate inventories
  • Perform other duties as required


NOTE:

  • Business travel to NATO and national (NATO and non-NATO) facilities
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Data limite: 31-12-2025

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