Software Developer (Atlassian JIRA and Confluence)

Software Developer (Atlassian JIRA and Confluence)

• Security Clearance: NATO Secret
  
• Language:High proficiency level in English language
  
  

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

· A university degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 4 years post related experience. The lack of a university/college degree may be compensated by the demonstration of a at least 10 years extensive and progressive expertise in the duties related to the function of the SOW

· Prior experience managing and maintaining JIRA instances and data structures

· Extensive experience in developing software integrations through APIs

· Extensive software development experience with Java, JSP, JavaScript, CSS

· Extensive software development experience with Python

· Extensive experience with SQL databases

· Experience with Java Servlet and Tomcat

· Experience with the management of Linux servers (preferably RedHat)

· Experience in interfacing with IT Service / Change Management

· Extensive experience with troubleshooting of complex software and IT infrastructure issues; from the source code to the network and database layer

· Act as one of the Subject Matter Experts (SME) for all matters concerning JIRA, Confluence and their modules and integrations

· Participate in the operation, management, maintenance, support and monitoring of the multiple JIRA and Confluence instances hosted by the NCSC to ensure the NCSC can deliver its services

· Lead the development of JIRA-based issues types, complex workflows, dashboards, reports

· Lead the development of Confluence-based datastructures, templates, dashboards, reports

· Actively contribute to the administrative and user documentation of the systems

· Handle the management of users and groups, authentication and authorization flows

· Develop integrations between tools the NCIA and/or NCSC uses and JIRA/Confluence to support automation

· Develop JIRA/Confluence apps and plugins to support our functional needs

· Provide an average of 139 hours/month working on-site, embedded in the NSCS Ops Branch located in SHAPE, Casteau, Belgium

· Lead the development of JIRA-based issues types, complex workflows, dashboards, reports, A weekly summary of what has been developed will be briefed at the COMS Steering Group

· Lead the development of Confluence-based datastructures, templates, dashboards, reports, A weekly summary of what has been developed will be briefed at the COMS Steering Group

· Handle the management of users and groups, authentication and authorization flows. A weekly Audit reporting will be delivered to the COMS Service Delivery Manager to ensure the Role Based Access Control is respected

· Respond to ad hoc tasks given by the service delivery manager and chain of command

· The service provider is expected to provide accurate and complete deliverables in accordance with internal processes

· The service provider shall be responsible for complying will all applicable local employment laws, in addition to following all SHAPE & NCIA onboarding procedures. Delivery of the service cannot begin until these requirements are fulfilled

· Each provider of this service must pass an assessment to demonstrate proficiency before being approved to provide the service. The assessment will follow a brief familiarisation period

· For each individual delivering the service, the provider shall allocate 10 working days to the initial NCSC Ops familiarisation and assessment process. Delivery of the service cannot begin until this is complete

· The service provider shall not be required to work on NCIA holidays