Technical Support & Integration Engineer

☞ Commuty

Ver: 100

Dia de atualização: 22-11-2025

Localização: Ottignies-Louvain-la-Neuve Walloon Brabant

Categoria: IT - Software

Indústria: IT Services IT Consulting

Tipo de empregos: Full-time

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Conteúdo do emprego

Job Description

At Commuty, we help companies improve how their employees commute and park — tackling one of today’s real-world problems: mobility. Our platform is used by top players like the European Commission, AG Insurance, and Engie, and we’re growing fast.

To keep things smooth for our customers, we’re looking for a Technical Support & Integration Engineer who’s ready to own customer onboarding and handle complex support cases with confidence and a smile.

️ What you’ll do

  • Lead technical onboarding projects for new B2B customers
  • Configure SSO, access control systems, and integrations
  • Act as project manager with both internal and client teams
  • Translate customer needs into actionable technical steps
  • Provide technical support after go-live
  • Handle data imports/exports, backups, and migrations using scripts
  • Troubleshoot issues, read logs, work with APIs
  • Work with devs to escalate and resolve bugs
  • Keep documentation clear and helpful
  • Proactively improve support and onboarding processes
  • Spot and fix recurring issues
  • Help improve internal tools and client experience

What you’ll work with

  • Tech stack: Ruby on Rails, Angular, Java (Quarkus), Ionic
  • Infra: Docker, Kubernetes, AWS
  • Tools: Postman, Slack, GitLab, ...
  • You don’t need to code full-time, but you should feel at home editing scripts, handling JSON, and making API calls.

What we offer

  • A salary package in line with your experience and skills
  • Normal working hours — rest matters more than Red Bull
  • Real autonomy and trust — your voice matters here
  • A startup tackling a real-world, impactful challenge
  • Flexibility: choose between employee or freelance
  • Hybrid working: 1-2 days on-site

Who we’re looking for

You’re tech-savvy, great with people, and speak English, French, and Dutch. Maybe you’re a support engineer, a junior dev who enjoys working directly with clients, or a tech consultant ready for more product ownership.

If you’ve ever said: “Yes, I can help you connect to our API”, and meant it — this one’s for you.

✊ Interested? Apply !

If your application is selected we will get in touch to organize:

  • Screening call of 30min
  • Case
  • In-person case review interview of 1hr
  • Fit interview with our co-founders of 1 hour‍
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Data limite: 06-01-2026

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