Web Solution Manager

Conteúdo do emprego

Ce que vous allez faire

As Web Solution Manager, you are responsible to align web solutions with overall business strategy, ensuring that they support key business objectives such as growth, customer satisfaction and operational efficiency. As such, you are responsible to identify best digital solutions to meet business needs and lead implementation of the web-based solutions. You focus on boosting sales by providing the E-Commerce Commercial Team web-based solutions. You work closely with the Ecommerce Growth Strategy Manager to assist implementation of new tactics and campaign on web and app. You are responsible to enhance customer satisfaction and the overall user journey. As an expert, you craft compelling digital content, analyze data for insights. You actively collaborate with internal and external stakeholders, maintain a network of trust, and provide technical support. Your commitment to knowledge management keeps the team at the forefront of industry trends and best practices. Your role is central to Delhaize’s digital success and reach ecommerce objectives thanks to implementation of web-solutions. You manage and coordinate implementation of projects and web solution with IT. Based on analyses and customer feedback, you ensure continuous optimization of the website and application. As a specialist in your field, you stay up to date with digital innovations and propose solutions for improving the digital strategy of Delhaize.

• Collaborate with Business to identify and implement needed web-solutions to support campaigns and drive sales : Lead implementation of digital solutions required to support sales growth and activation campaign.
• Drive sales by improving customer satisfaction and refining the customer journey : Enhance online conversion rates and overall sales performance. This objective can be achieved by implementing continuous improvements to the website and the mobile application.
• Collaborate closely with Ahold Delhaize Digital Team and Online Team to identify web improvements and lead project implementations : Provide expertise to the Ahold Delhaize Digital Team for continuous improvement projects and support implementation and after care. Act as a key expert to the teams, providing online metrics and info on best practices to ensure informed decision making process for project and improvement initiatives.
• Guarantee the optimal working of both the website and the mobile application : You take the lead in the creation, testing and coordination of all technical elements that touch the website, mobile application and underlying systems in order to guarantee their correct functioning.
• Knowledge management : You are up-to-date on the latest developments and trends in the field of online marketing, web development and e-commerce in particular. You share this knowledge with your stakeholders at Dehaize in order to maintain a good level of credibility of the team and with the goal of sharing best practices and latest developments.
  
  

Qui êtes-vous ?

• You have a master’s degree or equal by experience.
• You have minimum 3-5 years of relevant professional experience.
• You have those technical competences :
• Experience in CMS such as Bloomreach, Wordpress, Drupal, Prestashop, Joomla, Magento, Wix, etc.
• Experience with Google Analytics or Adobe Analytics
• Contentsquare
• SEMrush
• Those technical competences are an added value :
• HTML or coding
• SEO
• Social media, SEA or email marketing, CRM
• Sales Force
• Adobe cloud package (photoshop, indesign, etc.)
• Problem-Solving and Analytical Skills
• Result-driven approach
• Project Management and Leadership
• Customer-oriented
• Excellent communication skills, in French, Dutch and English
• Good planning & priority setting
• Multi-tasking
• Stress-resistant
• Eye for quality and detail
• Structured, organized
• Can take responsibility
• Team player
• Independent, flexible
• Eager to learn
  

Ce que nous offrons

• Un emploi et une vie privée richement remplie? Chez Delhaize, c’est possible.
• Vous recevrez un salaire attractif et adapté à votre expérience. De plus, vous bénéficiez de divers avantages extralégaux:
• voiture de société avec carte carburant/recharge, dans le cadre du budget mobilité fédéral,
• téléphone portable plus abonnement,
• rémunération nette,
• bonus annuel,
• chèques-repas,
• une assurance groupe étendue et une assurance hospitalisation facultative
• une réduction pour le personnel dans le magasin!
• De plus, chez nous le télétravail coule de source, son application dépend d’une fonction à une autre.
• Et qu’en est-il de l’apprentissage constant? Ça va vite chez Delhaize. Grâce aux formations, sur le terrain et via notre catalogue de formations, vous obtenez l’espace nécessaire pour le faire.
• Continuer à évoluer? C’est également possible. Demandez à l’un de vos futurs collègues.
  

La fonction ci-dessus vous intéresse? Alors postulez immédiatement et découvrez quelles sont vos opportunités chez Delhaize!

A propos de Delhaize

Mieux manger pour mieux vivre. C’est le cœur de notre engagement chez Delhaize. C’est pourquoi nous nous engageons à remplir les assiettes de 5 millions de clients chaque semaine. Plus de 810 magasins offrent aux clients belges et luxembourgeois un large assortiment de plus de 20 000 produits de qualité. Que ce soit lors d’un rapide passage dans un Shop&Go, pour des courses quotidiennes dans un Proxy local ou une offre étendue dans nos AD Delhaize, sans oublier nos services d’e-commerce.

Toute cette chaîne alimentaire commence par notre logistique. Les 2 200 collègues de nos centres de distribution de Zellik et de Ninove traitent chaque jour tous les produits provenant de nos fournisseurs, souvent situés en Belgique, et les livrent dans nos magasins via plus de 3 000 livraisons par jour.

Mais cela ne s’arrête pas à nos magasins ou à notre logistique. Car nos quelque 1 000 collègues des services Finance, RH, IT, Commerce ou Legal sont également là pour collaborer avec nous et aider nos clients à bien manger.