Position: Mid-Senior level

Job type: Full-time

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Job content

Your area of responsibilities:

  • Induction and training of our staff & management through (management) courses to ensure a smooth

integration into new areas of responsibility.

  • Management and implementation of the different Induction & Development programs to ensure the new role

can be performed in accordance with JD-policies and procedures.

  • Implementation of further workshops and training courses that meet the dynamic needs of the company and

its employees.

  • Support the Stores in ensuring a high level of customer service, providing action plans to improve the

performance of underperforming stores and always ensure a continuity of high level- customer service, based

on detailed analyses.

  • Close cooperation with retail management and training department to meet specific training needs on an

individual or group basis.

  • Store visits for follow-up on training and pro-actively identify ’potentials’ in cooperation with Retail

management.

  • Identify training stores with proven processes and success rates to train new team members and new

management.

  • Management and further development of the JD e-learning platform to meet the training needs of the

allocated areas and to strive for a 100% e-learning completion rate.

  • Create training plans and keep training plans updated (incl. trainers, location, content, duration, follow-up…)
  • Ensuring the administrative organization of the trainings: planning, participants, training places, reservation

of train tickets, hotels, ect.

  • Supporting the Retail Teams in the realization of new openings ensuring JD-standards can be met from the

start.

  • Reporting on training activities in the Federal Learning Account to ensure the legal obligations in terms of

training.

Your Profile:

  • You have very good communication skills in Dutch, French & English (written and spoken)
  • You have a relevant professional experience as a trainer (preferably within Retail)
  • You can work independently in a structured and efficient way.
  • You are empathic, you can rely on a high EQ
  • You have the availability to travel within the country/allocated Area, including overnight stays.
  • You have a good knowledge of the retail sector (experience in the management of a store would be a plus)
  • You have a proficient knowledge of tools: Word, PowerPoint, excel, …
  • You can manage multiple projects simultaneously
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Deadline: 02-01-2026

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