SAP Functional Quality Senior Manager

Job content

Site Name: Belgium-Wavre, GSK House

Posted Date: Jun 29 2023

The SAP Functional Quality Senior Manager is accountable for increasing value, improving flow and enhancing quality for the respective product domain. Each Product Owner is accountable for the products owned by their business unit and to manage the product lifecycle. The Product Owner is responsible for understanding the end user needs/journey and developing the products in their domain. The Product Owner will review and manage the product backlog, estimating value and prioritizing delivery for the products in their domain.

Full understanding of Quality Management within SAP at a GxP Level within Pharmaceuticals.

• Project Management, planning and Ownership
• Ensuring all changes to the system follow GxP controls and meet the std GSk Template
• Good interaction with the business/customer
• Good interaction and leadership with Contract Workers/Preferred Suppliers for set projects
• Good communication skills
  
  

This product management role will ensure that real problems are solved for the customer groups and that high value technology solutions are delivered from a user centric stand point.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Strategy: Collaborate with business customers and end users to develop, deliver and maintain the products within their respective product domain.
• Account management: Accountable for managing the product backlog and prioritizing all Tech services within their respective product domain, ensuring continuous feedback from business customers and end users.
• Governance: Establish and lead Business Governance bodies, provide oversight and establish business value, manage overall delivery and service performance and manage business risk.
• Business Process: Design the optimal set of products and services which meets the business strategy and requirements.
• Quality, Risk & Compliance: Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements e.g. GxP, SARBOX and that Tech continuity plans are in place for all business critical products
• Service Management: Accountable for ensuring the right services levels are in place and maintained in line with business need and the appropriate responses made to Voice of the Process(VOP) and Voice of the Customer(VOC).
• Process Improvement: Accountable for driving ongoing product and business process improvements adopting a mixture of waterfall, hybrid and agile methodologies as appropriate.
• Change & Release management: Manage change activity, including Software as a Service delivered change, into the production service in a compliant and efficient manner
• Integrations & Technical: Ensure data passing from upstream systems or providers (i.e. Workday) or to downstream systems (i.e. Global ERP) through integrations is efficient, accurate and secure. This also includes building reporting capabilities that support both operational reporting as well as analytic reporting. Partner with Solutions Architect to ensure technical excellence in the development and delivery of new products. Partner with third parties or in house app development teams and ensure teams are staffed with the right resources to deliver.
• People Management: Accountable for line managing staff supporting the system(s) and to ensure ongoing succession planning to maintain business, through a mixture of GSK employees, augmented/contingent workers and strategic suppliers.
• Product Management: Accountable for the product strategies for a number of COTS, SaaS and Bespoke applications, ensuring aligned product roadmaps. Ensures clear customer personas, problem statements and agile narratives are developed and empowers direct reports (product owners and experts) to prioritise backlogs
  
  

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Degree, min. 5 years relevant (e.g. R&D, Commercial, Corporate, GMS) experience in major global Tech organization
• Track record in successful Tech strategy development, solution design, programme and product delivery and service management
• Track record in a Product Management role and familiarity with agile ways of working
• Track record in delivering business value, through solving high priority business problems with effective technology solution
• Experience of vendor management in particular Tech/BPO outsourcing
• Excellent relationship management, strong influencing and communication skills including at a senior level
• SAP QM Notifications – Change & Deviation
• Results Recording
  
  

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Traceability – Global Batch Traceability
• Usage Decision – Compliance Checks
• Environmental Monitoring
• Sampling
• Inspection Planning
• Quality Certificates (CofA & CofC)
• Quality Control within Logistics
• Quality Control
• Quality Assurance
• Line management experience
  
  

Why GSK?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

VxRD*

#VaccinesRD

If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK’s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.