Senior Solutions Engineering Specialist - Remote

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Job Description:

Responsible for deep technical pre-sales support of Information Security products within the Symantec portfolio – primarily the Symantec Identity Management Security Solution. Key activities include proof-of-value engagements, best practices and architectural guidance discussions, product demonstrations, product health checks, RFP/I responses and customer presentations.

• Work closely with Broadcom sales teams to help identify and remove technical barriers needed to achieve Symantec sales outcomes
• Demonstrate, differentiate and position Symantec technical product features, functions and best practices via customer interactions, demos, proof of concept (POC) and product health checks to influence customer renewal decisions
• Drive customer success by partnering with a number of internal and external organizations including technical support teams, product management teams, sales teams, partners and more
• Train Broadcom or partner technical teams on specific value propositions, competitive differentiation and best practices to help them position Symantec solutions
• Deep technical expertise across one or more of the Symantec Identity Management Security Solutions and platforms:
• Layer7 API Gateway
• Symantec VIP
• Symantec SiteMinder
• Symantec Directory
• Symantec PAM
• Kubernetes based deployments
• Ability to design, deploy, configure and tune these solutions to meet large customer (Fortune 1000) use cases – primarily in a “proof of value” pre-sales context
• Previous Systems Engineering or professional services consulting experience with enterprise products preferred
• Ability to co-manage large, complex technical projects involving a combination of best practices, enterprise software and hardware solutions across a number of disparate departments. Aptitude to effectively identify and track deliverables necessary to drive joint initiatives and build relationships with key customer and internal personnel
• Strong ability to effectively link technology solutions to business needs
• Ability to relate to a wide range of technical staff and executives in customer environments
• A "solutions mindset" that demonstrates technical competence but is open to multiple points of view for how Symantec products fit into an overall security program.
• Technical knowledge of various cloud architectures and use cases (e.g., AWS, Azure & GCP)
• Strong interpersonal skills and a collaborative approach to problem solving
• Strong presentation and writing skills
• Demonstrable experience in systems administration, solutions delivery or related field
• Ability to present a professional appearance and demeanor
• Programming/scripting experience is a required at the API level
• Additional technical skills and certifications
• Industry security certifications (CISSP, CCSK, etc.) and Symantec certifications (SEP, EDR & SEPM) are a plus
• Bachelor’s + 12+ years of related experience required
• SCRUM AGILE Methodologies
• REST and SOAP APIs
• Oauth and Open ID Connect expertise
• Mobile App security
• Kubernetes, Docker, Helm
• Familiar with ssl /pki security
• JWT, SAML, based authentication
  
  

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

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