Service Reliability Engineer
View: 130
Update day: 26-11-2025
Location: Brussels Brussels Capital
Category: IT - Software IT - Hardware / Networking Information Technology
Industry:
Job content
On top of being a leader in the insurance market, AXA is an innovative company that puts people at the heart of its priorities.
With more than 350 employees, the IT department is deeply rooted at the heart of AXA’s business, supporting the most innovative projects.
Within the IT department, Service Management is responsible for ensuring compliance in terms of the management and quality of applications, services and platforms earmarked for internal and external clients.
In order to strengthen the teams, we are seeking to appoint a Service Reliability Engineer.
Role
The Service Reliability Engineer (SRE) contributes to the overall quality of the IT services provided in order to achieve the agreed service levels. He/she ensures that IT services are delivered with the right level of availability, performance and capacity by analysing and understanding current situations and contexts (functional and non-functional). He/she identifies gaps and weaknesses and makes recommendations for improvement in line with considerations such as strategy, cost and urgency.
Their cross-functional role makes the SRE the go-between when it comes to the developers and the operational teams - helping to bridge the gap between the different positions. Helping developers and operational colleagues to better communicate and understand each other’s roles.
The Service Reliability Engineer builds a bridge between development and operations by combining both operations and software engineering. This complements basic DevOps practices, such as continuous delivery and infrastructure automation.
The SRE must be able to get involved proactively and as early as possible in discussions with DevOps. He/she also works closely with architects to understand and challenge architectural designs and configurations, identifying system weaknesses and proposing solutions to resolve these issues before they become major incidents.
Your Profile
Qualifications
Minimum of 3 years in a similar function
Command of English + 1 national language
Excellent IT skills (infrastructure and application)
A passion for technologies
Team spirit
An excellent communicator
Analytical skills
Ability to work in "Crisis Task Force" mode
About AXA
At AXA, we want to be more than the world leader in insurance and asset management.
Our purpose is ‘Act for human progress by protecting what matters’. As an insurance company, we want to watch over every individual, society and the world while always keeping the future in mind.
As an insurer, AXA Belgium is also a key player in the field of prevention. Protection is in our DNA, as evidenced every day by the extensive investments in research and risk awareness.
At AXA, we reject unfair or unlawful discrimination in any form. More info in our Diversity & Inclusion Policy.
About the Entity
In Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from payer to partner for our 3 million clients.
Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a diverse and inclusive culture where thoughts and ideas are valued, respected and appreciated.
With every step we take, we keep our values in mind: Customer First, Integrity, Courage and One AXA.
What We Offer
A nice reward for your hard work
The benefits of working at an insurance company
A job that respects your personal life and dreams
Deadline: 10-01-2026
Click to apply for free candidate
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