Systems Analyst (ISR Support Center)

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise’s: NATO International Civilians (NIC)’s, Military (Mil), and Interim Workforce Consultants (IWC)’s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

Support and maintain web applications operating on the NATO Secret network in support of NATO and its integrated commands

• Join the existing second level support team to assist in troubleshooting, deployment, development and other second level support tasks for a distributed Web application developed mainly in C#/.NET Framework, with MS SQL Server backend and Javascript based frontend
• Daily monitoring, patching, troubleshooting the application remotely, support the internal replication mechanism and configuration and propose improvement strategies
• Participate in the transition stage for new application versions rollouts, including engineering tests, deployment strategies and application level testing
• Networking protocols & topologies (TCP/IP configuration and troubleshooting)
• Backup (configuration, administration, troubleshooting)
• Disaster Recovery (HW/OS/Storage - planning, implementation, testing, documenting
• Change/Configuration management

Essential Skills and Experience

• In depth knowledge of hosting platforms based on Microsoft Windows Server 2012/2016/2019
• Windows server administration, remote administration and monitoring
• Sound knowledge in the administration of Microsoft SQL Server
• Experience in support Internet Information Services Web applications
• Very good scripting experience with MS SQL and MS Powershell
• Experience in the migration of system data from one
• Experience with MS Azure and DevOps
• Experience in upgrading hosting platforms and applications to newer versions
• Excellent time management skills, prioritization ability and a demonstrated successful work under minimal supervision.
• Proven ability to communicate effectively orally and in writing in English.
• Ability to cooperate smoothly in a multi-national environment

Desirable Skills and Experience

• Splunk Enterprise configuration and deployment
• .NET framework
• Object Oriented Programming
• C# development, JavaScript, Angular
• SOAP/Rest web services
• Neo4j and/or Elastic Search

Working Location

• Mons, Belgium

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Contract Duration

• Jul 2024 – Dec 2024

Security Clearance

• Valid National or NATO Secret personal security clearance