Technical Support Engineer

☞ Televic Conference

View: 120

Update day: 16-11-2025

Location: Izegem West Flanders

Category: Other High Technology

Industry: Appliances Electrical Electronics Manufacturing

Position: Associate

Job type: Full-time

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Job content

We’re looking for a curious Technical Support Engineer.

Televic Conference develops, manufactures and markets conferencing solutions to high-profile customers worldwide (e.g. the United Nations, the European Parliament, the French Senate etc.).

In order to boost our growth we are on the lookout for a curious Technical Support Engineer to resolve technical issues (for international clients) that require expert product knowledge. You collaborate closely with your colleagues of product management and R&D in Izegem, and report to the projects & after sales team lead. Regularly (40 %), you go onsite for technical interventions.

ARE YOU...

  • Eager to combine technical expertise and clientcontact?
  • Excellent in communicationskills?
  • And interested to work for an internationalorganization that is in full expansion?

Working as a Technical Support Engineer

  • You analyze and resolve escalated technical issues that are reported by clients (end-users, integrators, solution partners, etc.) or internal stakeholders.
  • You are the single point of contact for clients. You provide status feedback of the corrective measures and the foreseen lead time.
  • You occasionally participate in installations performed by external partners and provide on-site customer training.
  • You investigate complex and recurrent issues in our lab environment and suggest solutions and improvements to your team and other departments.
  • You stay informed of (newly introduced) conferencing solutions and related technologies.
  • You report to the Customer Succes Teamlead

Professional skills we’re looking for:

  • You are motivated to become a product expert in our conferencing and AV solutions.
  • You have a technical bachelor or master degree (e.g. Electronics, ICT, electromechanics etc.).
  • You are fluent in English. Knowledge of other languages is a plus.
  • You are prepared to spend up to 40% of your time abroad.

But our ideal colleague…

  • Is able to remain calm in stressful situations and is good at prioritizing.
  • Values customer intimacy and has a proactive approach to problem solving.

What’s in it for you?

  • The chance to work on state-of-the-art products in a market that represents sustainability;
  • A full time contract (38 hour week) at a company that has international success but remains solidly rooted in Belgium as it keeps on growing;
  • An attractive salary, supplemented with our personalized Televic Bonus Plan as well as legal benefits;
  • An environment driven by teamwork and the constant will to innovate;
  • The chance to deliver quality, because that’s what we stand for;
  • A stimulating, no-nonsense mentality, with an eye for your unique talents and growth.
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Deadline: 31-12-2025

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