3152 Implementation Manager

☞ Contact One Communications, Inc.

看过: 104

更新日: 27-11-2025

位置: Braine-l’Alleud Walloon Brabant

类别: 执行管理

行业:

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工作内容

  • Implementation Management
  • Project Management
  • Cloud Migration

Required Security Clearance: NATO SECRET

SPECIFIC WORKING CONDITIONS:
  • Primary location is Braine-l’Alleud, Belgium, the candidate will be required to travel to other NATO locations (95% travel) in Europe. Contractor will need to be availabke on-site for the majority of the implementation phase (95%) and willing to travel as necessary to support project objectives.
DUTIES AND ROLE
Site Readiness Assessment:
  • Engage with the customer and the project team to assess the readiness of site for cloud migration.
  • Arrange remote and on-site meetings with the customer to understand the site-specific requirements and constraints in terms of user, printer and data migration.
  • Assess on-site resources, including enrolment and training spaces, on-site support personnel, and logistics.
  • Assess the technical readiness of site in terms of internet bandwidth, wired or wireless internet access, cabling, etc. in coordination with project technical team.
  • Fill out site readiness checklist for a site, identify the issues and risks that would hamper a successful site implementation.
  • Address the open action items, issues and risks in coordination with project team, customer and NCIA relevant business areas.
  • Ensure the closure of items before start of site implementation.

Implementation Planning:
  • Plan site implementation schedule including planning of daily user enrolments and trainings.
  • Plan the data migration of user data, including emails and personal data.
  • Plan the migration of printers, shared mailboxes, shared drives and portals.
  • Plan logistics aspects of site implementation, including the delivery and handling of End-User Devices on site, device preparations and provisioning.
  • Plan MS Teams and Channel Structure and ensure timely creation of Teams and Channels.
Site Implementation:
  • Be present on site during the site implementation.
  • Coordinate and facilitate the distribution of hardware to users, user self-enrolments, account setups, data and printer migrations.
  • Ensure a seamless migration for users to the new cloud environment.
  • Maintain open lines of communication with the customer, providing regular reports on implementation status and address any concerns promptly.
  • Develop and maintain daily reports, brief customers and project management regarding site implementation progress, issues or risks and identify areas for improvement.
Site Implementation Closure:
  • Prepare and lead a Site Implementation Closure Brief to the Customer.
  • Report any remaining issues or action items, track the closure of them with service delivery managers.
  • Ensure that the user support structure is in place, including the workflows, resolver groups and access rights in ticketing system.
Collaboration and Communication:
  • Collaborate with Cloud Operations Centre, Project Managers, Technical Leads, and other relevant teams to ensure cohesive user migration activities on a site.
  • Communicate effectively with customers to understand site- specific requirements, constraints and address concerns.
SKILL, KNOWLEDGE & EXPERIENCE
  • The candidate must have a currently active NATO SECRET security clearance.
Project/Implementation Management Knowledge:
  • Basic understanding of project management principles, methodologies, and tools.
  • Understanding of project life cycles and the ability to assist in the planning and execution of site implementations from initiation to completion.
  • Extensive experience in managing IT migration projects involving user migrations, preferably in military or structured environments. (8 years)
Organizational Skills:
  • Strong attention to detail with the ability to manage multiple tasks simultaneously.
  • Proven ability to plan complex user rollouts including planning of users, support staff, contractors and physical resources such as rooms, devices, assets.
  • Capacity to handle and prioritize competing demands in a fast-paced environment.
Communication Skills:
  • Excellent verbal and written communication skills to effectively collaborate with team members, project managers and stakeholders including leadership of the customer organization.
  • Ability to prepare and distribute meeting agendas and minutes, ensuring clarity and accuracy in communication.
  • Strong interpersonal skills for coordinating with different teams and stakeholders and ensuring timely follow-ups.
Team Collaboration:
  • Proven ability to work collaboratively within a team, ensuring smooth coordination of project activities.
  • Willingness to cooperate technical leads and other teams to ensure project success and resolve project-related issues.
Adaptability and Learning Ability:
  • Eagerness to learn and grow in project management, with a proactive approach to personal development and skill enhancement.
  • Adaptability to changing project requirements and an evolving work environment.
Technical Proficiency:
  • Advanced proficiency in using M365 tools, such as Excel, Word, Loop, Planner, MS Teams, etc. to plan, document and track.
  • Familiarity with cloud-based platforms (e.g., Microsoft 365) and project management tools (e.g., ServiceNow, Jira) is an advantage but not mandatory.
Others:
  • The candidate has strong customer relationship skills, including negotiating complex and sensitive situations under pressure.
  • Full proficiency in the English language. French language proficiency is of advantage.
  • The candidate must have the nationality of one of the NATO nations.
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最后期限: 11-01-2026

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