Assistant Hotel Manager (f/m/d)

MEININGER Hotel Bruxelles Gare du Midi

Full-time

Do you see yourself as a supportive & caring leader with an aptitude for fun? Get ready for your new adventure at MEININGER Hotel Bruxelles Gare du Midi!

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe’s best cities—and counting!

YOUR TASKS

• Motivate the staff, ensures a pleasant and safe work climate and good cooperation within the team and with other colleagues
• To cooperate with the HR department to hire staff, to see the correct on- and offboarding process
• To take a lead in regular individual and team meetings, subsequently developing skills and knowledge through training and workplace exchanges
• Ensuring all work equipment and information required for providing the guests with the best possible service is available, in good condition continuously optimizes clear workflow and definitions
• You are using available tools to obtain feedback from guests: Analyzing and categorizing the feedback, derives activities, and implementing them in coordination with the Hotel Manager
• Attending the complaints from the guests that could not be solved by the team and ensuring that the guest is satisfied with the offered solution
• You see the optimal room distribution by means of conscientious occupancy optimization, coordinate the optimal allocation of group rooms in coordination with the Groups department
• Performing regular audits aligned with company standards, documenting them, and initiating corrective measures in coordination with the Operations Manager
• You are maintaining an inventory management system, overseeing stock-takes in keeping with the provided guidelines, and supporting the preparation of monthly closings

YOUR PROFILE

• You have a minimum of 3 years of relevant experience in leading a front office team or similar
• You enjoy leading a diverse, motivated team and are an inspiring personality
• You are experienced in working in a fast-paced work environment
• You are solution-oriented and convinced with your great commitment and entrepreneurial thinking
• You have leadership skills including: coaching, mentoring, feedback, and training
• You have strong proficiency with Microsoft Office suite and front office systems (e.g. Sihot, Fidelio)
• You have a very good command of written and spoken French and English

WHAT MEININGER OFFERS

• 1 additional vacation day for each year you stay with us
• Corporate Volunteering (max. 2 days off per year)
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you’re still happy
• Possibility to join M-goal projects to develop personal and professional skills
• Staff Nights and Friends & Family discount
• Test & Rest new hotels
• Travel expenses
• Access to discount platform “BenefitsAtWork”
• The occasional opportunity to travel to support new openings or exchange programs
• Attractive salary and meal
• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families
• Mondly - language courses

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE our hotel here: MEININGER Hotel Bruxelles Gare du Midi (https://www.meininger-hotels.com/en/hotels/brussels/hotel-bruxelles-gare-du-midi/)

Contact:Denisa Oana Sulica (Hotel Manager)

[EN]