Commercial training Manager

Are you a Commercial trainer with :

Experience in the development of innovative training programs and

in boosting sales teams based on the implemented training courses?

Do you have a very good knowledge and understanding of the FMCG business?

More information :

dorine.vantours@professionals.randstad.be

02/472.79.68

Our ideal candidate would match the following experience and competence requirements:

• Strong sales skills
• Excellent knowledge of English and French or/Dutch. Ideally Fluent in the 3 languages
• Strong knowledge and understanding of the industry and the FMCG business
• Strong interpersonal skills; excellent written and oral communication skills
• Ability to work collaboratively
• Demonstrate decisiveness in resolving problems, making decisions and identifying priorities
• Detail oriented but also able to prioritize those things that will have an impact
• Highly organized with a sense of urgency and can do attitude
• A growth mindset, enabling you to be resilient and able to adapt to a changing work environment
• Fast learning capabilities, entrepreneurial spirit and curiosity

We offer you the opportunity to share your Sales Expertise within a mutlinational group in the FMCG business.

Our client is dedicated to replacing cigarettes with smoke-free products, to create a smoke free future. It is the biggest shift in the history of the industry. It is the right one for their consumers, their company, shareholders and society.

A next step in this process is to focus on building internal and external commercial capabilities to accelerate their transformation to a smoke free vision as well as to have one voice towards the consumers.

They are looking for a capability building manager BeLux who will focus on developing the knowledge, skills and competencies of their country teams to successfully commercialize the portfolio whilst ensuring a consistent consumer experience across B2B and B2C channels .

Our client is dedicated to do something very dramatic - to replace cigarettes with smoke-free products, to create a smoke free future. It is the biggest shift in the history of the industry. It is the right one for the consumers, the company, the shareholders, and society.

They are looking for highly talented people who are driven by making a difference to both the organizations and the society that they serve. Curiosity, compassion, intellect and energy are a prerequisite.

As they progress in their journey towards a Consumer Centric Organization, they continue to shape and develop their teams. A next step in this process is to focus on building internal and external commercial capabilities to accelerate the transformation to a smoke free vision as well as to have one voice towards the consumers.

We are looking for a capability building manager BeLux who will focus on developing the knowledge, skills and competencies of their country teams to successfully commercialize the portfolio whilst ensuring a consistent consumer experience across B2B and B2C channels.

Purpose of the role

Ensuring that our internal Commercial Team & Commercial 3rd parties Belux have the right knowledge, skills and capabilities to successfully share our vision and sell our products [both Conventional and Non-Combustible Alternatives].

Supporting the company shift towards a consumer centric organization [capability, mindset] to align our voices towards the consumers.

In close partnership with the Head of Capability Building, he/she defines and develops the functional skills, tools, resources, training methodologies for the BeLux Commercial Team.

Deliver consumer-oriented train-the-trainer concepts – define training needs (product know-how, selling skills etc), develop individual & group trainings and materials using a diverse set of training platforms

Conduct gap analyses (knowledge/skills/competencies)

Analyze gaps to build commercial capabilities; propose and develop a holistic training environment and local support toolbox for the Commercial Teams & Commercial 3rd parties based on individual and organizational requirements

Ensure and deploy timely & quality trainings in line with the agreed planning & budget

Conduct training programs with the support of external agencies

Performance tracking of programs and continuous improvement: continuously evaluate and track the training activities delivered and adapt to customer needs if necessary

Design governance model for quality assurance (mystery shopping, feedback loop from staff, etc.)

Ensure all employees from all channels have learning in lines with their in-call mission and can deliver upon a desired Omnichannel consumer experience

Ensure that all involved parties are trained to be able to deliver those training and achieve agreed targets; organize and lead workshops to drive the collaboration with external partners, raise knowledge and enhance these into the commercial organization