Customer Manager

☞ Dow

看过: 195

更新日: 16-11-2025

位置: Antwerp City Antwerp

类别: 营业额 市场/公关

行业: Chemicals Research Services Industrial Machinery

工作类型: Full-time

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工作内容

Dow Consumer Solutions has an exciting opportunity as Customer Manager for Mobility & Transportation (m/f/d) in Europe . The successful candidate will be responsible for managing existing and new customers relationships, selling Dow products and solutions while identifying new opportunities for unmet customers’ needs. Focused on the growth of market share participation and capture of new opportunities for the products within the business portfolio. The incumbent must have outstanding selling and negotiation skills to manage new or existing customer relationships, knowledge of the key participants of the market share and be able to identify industry opportunities and customer needs resulting in sales and profitability of the business. Be able to energize, motivate towards sales results.

Key responsibilities:
  • Manages sales of large, complex, and geographical diverse accounts with the key objective to maintain, then grow in alignment to the sales/marketing plan.
  • Utilizes the local account team to manage customer needs and solutions.
  • Manages account portfolios - prepares and implements account plans.
  • Leads and coordinates customer relationships.
  • Develops and executes sales/marketing plan, delivering both value and volume.
  • Collects and utilizes market intelligence to shape sales/marketing plan.
  • Leads/conducts negotiations and implements price changes.
  • Collaborates with other function(s) stakeholders to deliver improving CX result.
  • Uses CRM, DSR, CMT, Smart Pricing at “expert” level.
  • Delivers growth, including cross business opportunities.
  • Understands the advantages and disadvantages of different business models as they relate to strategy.
Qualifications:
  • Bachelor’s Degree in Engineering and Business administration or related fields.
  • Minimum 5 years of work experience in market facing functions, such as Sales, Marketing, Business Research, Application Development, or Technical Service is required
  • Fluency in English and French, both written and spoken in a business environment is a must
  • Solid interpersonal, networking, teamwork, communication, collaboration and negotiation skills.
  • Willingness to travel across Europe up to 60% of the time.
  • Strong Business acumen and professional level of computer literacy is a requirement
  • Candidates must demonstrate high level of leadership and credibility and work independently
  • Candidates are expected to understand the business indicators, external market factors, market demands, value chain, source of growth
  • Candidates are also expected to define risk adjusted financial projections
We encourage also employees with less experience to apply for this position; the successful candidate will be classified to the respective job level according to his/her professional experience and qualifications.

Dow Offers:
  • A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
  • On-going learning opportunities within a diverse, inclusive and rewarding work environment
  • Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
  • The chance to work within a global company and interact with colleagues from around the world
  • Opportunities that spark your imagination and ignite your passion to help others
About Dow

Dow (NYSE: DOW) combines global breadth, asset integration and scale, focused innovation and leading business positions to achieve profitable growth. The Company’s ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company, with a purpose to deliver a sustainable future for the world through our materials science expertise and collaboration with our partners. Dow’s portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer care. Dow operates 106 manufacturing sites in 31 countries and employs approximately 35,700 people. Dow delivered sales of approximately $39 billion in 2020. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit www.dow.com or follow @DowNewsroom on Twitter.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow’s equal opportunities is available on www.dow.com .
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最后期限: 31-12-2025

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