Digital Business Relationship Manager (DBRM)

工作内容

TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling and analytical technology. The Company’s mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart, usable technologies. With the ambition to develop and provide superior services that help our customers and their customers in their businesses, we want to make every touch point a unique and value-added experience for our customers.

As a Digital Business Relationship Manager (DBRM) you will be the linking pin between multiple business units and the Digital Business Processes (DBP) team, understanding and linking their business needs to technology.

As a DBRM professional you are actively looking for ways to simplify work, to introduce best practices, to implement new activities and to streamline processes across all Tomra sites. Together with employees and management, you analyze ways of working and map out how they could work differently. You encourage them and help them improve and facilitate their daily work.

You will need to effectively communicate and align with multiple business stakeholders and be the main point of contact between DBP, and the business.

The assignments within this role are broad and vary from detecting opportunities, defining roadmaps, analyzing and optimizing business processes, complete implementations of automated business processes supported by digital technologies and upgrading the ERP system.

The focus area’s will be procurement, manufacturing and finance process in our ERP system (IFS), including limited interaction with our CRM system (D365).

Roles and Responsibilities:

Daily, you’ll be energized by:

· Proactively searching for the "business value" both short-term and long-term with a focus on digital awareness, Customer delight and risk assessment

· Building and managing relationship to oversee “convergence and strategic partnering” across the organization

· Advising, coaching, and aligning your business stakeholders and DBP team members when making their decisions

· Ensuring initiatives are set up for success and aligned with the corporate strategy and ensure adoption across the relevant departments.

· Managing projects or workstreams, represent the business in project activities, coordinate involvement of end-users, manage projects risks and budgets

· Being the right hand of product owners when translating business needs into technology requirements

Maintain creativity and innovation by staying on top of industry and technological trends (e.g. ERP, e-business,…) and co-govern the way forward

Required Skills:

· Process modelling

· Agile Project management

· Problem solving

· Use communicative (writing, speaking, presenting) and coaching skills to share vision & opinion with key figures in the organization

· Ability to positively influence others and bond with business stakeholders

· Ability to focus on business value results instead of solutions, pragmatic thinker as opposed to a dogmatic dreamer

· Interested in detail while not losing the overall picture and direction

· High level of initiative, ability to work well in a global and virtual team environment, plans and carries out responsibilities with minimal direction.

Education:

Academic training with 5 to 10 years of experience in relevant role.

Extra skills:

• Fluent in English

• Experience in any of the following is a plus: implementing ERP, web projects, Agile,

process modeling

• Designing and facilitating workshops

• Knowledge on IFS (or ERP) upgrade is a plus

Prepared to travel on an occasional basis both to other TOMRA sites or customers’ sites, both domestic and abroad

How to apply?

Please send your application including a CV through LinkedIn or send an e-mail to:

tss-jobs.be@tomra.com indicating Digital Business Relationship Manager in the subject line.

NOTE TO RECRUITMENT AGENCIES: We do not accept unsolicited headhunter or agency resumes/CVS. Headhunters and recruitment agencies may not submit resumes/CVs through LinkedIn (or any other online platform) or directly to HR, managers and staff members. TOMRA is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.