Director, Network Standards

Director, Network Standards

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Network Standards

Director, Franchise Architecture and Standards, Europe
Overview
Franchise is core to all Mastercard business: we enable our business by licensing our customers, registering third parties in the payments ecosystem, and creating, modifying, and enforcing rules and standards that govern participation in the system. The Franchise Architecture and Standards team manages the operating rules and standards that allow Mastercard and our Customers to offer safe and convenient ways to pay in countries around the world. As technology accelerates the introduction of new and innovative ways to shop, pay, and send money, the Franchise Architecture and Standards team is responsible for ensuring that the Mastercard rules and standards adapt in a way that enables the success of these solutions while preserving the integrity of our brands and network.

Role
The Director, Franchise Architecture and Standards is responsible for the development and management of Mastercard core rules and standards, and for bringing vision to the way we apply the principles of our Franchise to new business opportunities. The Director, Franchise Architecture and Standards will partner with market development, regional, product, services, and digital leads to understand new business models, and to develop participation structures and operating standards that enable scale while managing risk.

Responsibilities

• Through close partnership with market development and digital partnership teams, develop a vision for the evolution of Franchise standards, anticipating the adoption of new account regulations and technologies
• Drive Franchise Architecture and Standards strategy for Europe into the design and development of solutions that advance acceptance and support Mastercard’s objective of growing in payments
• As a member of the global Franchise Architecture and Standards team, ensure alignment across regions of changes to the standards
• Proactively engage Franchise Architecture and Standards global leads to coordinate changes to the rules and promote awareness and alignment across the team
• Provide consultative support to discussions with business teams and external partners during the exploratory stage of product development
• Develop and advocate for a vision for how Mastercard creates and deploys standards in new spaces based on ensuring the ongoing stability and resiliency of Mastercard’s existing business and opportunity to scale new business

• Sponsor changes to the global standards for review by the Standards Review Board
• Manage European rule changes. Lead focus groups to see evolution of the rules based on changing customer, market, industry requirements
• Analyse and ensure global rule changes impacting Europe have positive customer impact
• Lead with a focus on building robust and enduring partnerships across the organization

All About You

• Be creative, thoughtful, curious, and resourceful, with a focus on commercial success
• Must be self-directed, flexible, and able to multi-task while working in a team-environment covering multiple time zones, local cultures, and business lines
• Able to work in a challenging environment, while exercising sound judgment in unique circumstances, and unchartered or ambiguous areas
• Able to juggle substantial competing demands and adapt to evolving priorities
• Superior written and verbal communication skills
• Ability to structure, manage, and coordinate complex projects with multiple stakeholders
• Strong internal and external relationship building and management, and ability to influence others
• Ability to clearly communicate compelling messages to senior management and business partners

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job ID R-223317