Helpdesk Technician M/V/X

☞ TECHTEAM GLOBAL

看过: 110

更新日: 16-11-2025

位置: Zaventem Flemish Brabant

类别: IT-软件 IT-硬件/网络 信息技术

行业:

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工作内容

The Technician will handle customer calls and emails, troubleshoot, document and resolve IT related issues on scope based on solutions found in the knowledge base. Provide 1ST Level End-user support for client users included but limited to Microsoft Office issues,Windows troubleshooting,Networking (basic user-level support, checking of settings, tweaking PC settings for the network, checking internet connectivity).

Profil

  • Previous successful customer service experience is considered an advantage;
  • Team player, self-motivated, organized, detail oriented and able to handle changing priorities;
  • flexibility. Working hours: shifts rotation to cover 24/7, Monday to Sunday;
  • Proficiency in English; any additional language like French or Dutch is an asset.

Connaissances linguistiques

Engels : Middelmatige
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最后期限: 31-12-2025

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