IT Service Desk Manager

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看过: 120

更新日: 29-11-2025

位置: Bilzen Limburg

类别: IT-软件

行业: IT Services IT Consulting

工作类型: Contract

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工作内容

My client in Bilzen urgently seeks a IT Service Desk Manager for a freelance position for 6-9 months with a likely extension. The manager must be able to work 2 days per week in Bilzen.

  • Seeking a dynamic individual for the role of Team Leader for IT Service Desk and Workplace Management.
  • Opportunity arises due to internal transition within the organization.
  • Fluent in Dutch, French, and English required; two days per week on-site in Bilzen, Belgium.
  • Responsibilities include overseeing Service Desk operations and managing a team of four.
  • Proficiency in ITIL processes (Incident, Service Requests, Change Management) essential.
  • Desirable: experience in Problem Management implementation.
  • Service Desk handles Level 1 and Level 2 activities in Applications and Infrastructure.
  • Crucial management of third-party suppliers and adherence to internal SLAs.
  • Priority 1 incident management also part of the role.
  • Seeking a proactive candidate with mid-level profile and can-do mentality.
  • Temporary position: 6-9 months, with possible extension depending on permanent recruitment.
  • Immediate availability preferred; interviews conducted promptly via Teams.

For immediate consideration, please send me your latest CV.
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最后期限: 13-01-2026

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