Kantar Marketplace Project Coordinator

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Job Details

We are looking for a Project Coordinator to join our Kantar Marketplace team in the Brussels, office!

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help clients understand people and inspire growth.

Kantar Marketplace is an automated market research platform designed for insights professionals, marketers and agencies who want to test, learn and move faster. It is the only market research platform with solutions that have been independently validated to predict sales and brand growth. We are committed to helping our clients unlock powerful insights through our verified audiences, intuitive self-serve dashboards and expert consulting - in over 50 countries.

The platform powers both a core storefront and portfolio of self-serve and serviced agile solutions (Kantar Marketplace), plus client-specific versions of the platform and portfolio (Kantar Marketplace Enterprise). Our ‘audacious goal’ is that by 2022 Kantar Marketplace will be the leading automated research & insights platform, generating incremental revenues for Kantar in excess of $100M at industry leading profit margins.

Your role as the Kantar Market Place Project Manager is to provide leadership and management to research projects. It is your task to ensure that the projects are delivered accurately, on-time, on-budget and according to the agreed level of quality. The ideal candidate will be client centric, display ownership on his/her projects and have experience in market research and project management. You will be part of an enthusiastic and international team that deals with large clients - such as banks and insurers, telcos, e-commerce companies, car manufacturers- and helps them gain insights and providing advice to improve their brand awareness.

This role involves working closely with:

• Key stakeholders of the clients of Kantar, which includes liaising on all operational aspects of the program.
• Kantar Sample Delivery Centres, these are mainly internal stakeholders which provide the fieldwork support for projects

Skills and behaviour required for this role

• Acts as a trusted partner, invested and taking responsibility for delivering on all the operational elements of a project
• Strong project management experience with the ability to maintain good time management while prioritizing, delegating and delivering against multiple deadlines.
• Proactively manage the success of a portfolio of assigned Kantar Marketplace clients to deliver consistent value across the entire lifecycle

• Manage the onboarding process for new clients; accurately ascertain client goals and translate them into an onboarding plan that will provide initial value in a timely fashion

• Walk new self-serve clients through their first study on KMP & follow up after first project

• Ensure Marketplace clients are receiving quick responses to requests and questions, and help train them to use the tools to answer their business questions

• Strong inter-personal skills: proven ability to develop strong, collaborative relationships that drive internal/external customer satisfaction
• Client centric; Proven experience consulting and interfacing with internal client teams and comfortable speaking to clients where applicable
• Excellent verbal and written communication with internal/external clients using logical reasoning and problem-solving skills
• Flexible; Comfortable with changing circumstances and able to manage complexity and challenging situations
  

You bring

·Bachelor degree

·A great command of the English language, both written and spoken

·Minimum 2-3 years of market research experience (end to end Marketing Research cycle exposure)

·Hands on project management experience

·Working knowledge and expertise in word, excel and PowerPoint

We offer

• A lot of personal responsibility and space to develop your own initiatives.
• Plenty of opportunities to grow and develop yourself further.
• Access to the expertise and innovative tools of an international organization that knows everything about brands and how to make them stronger.
• As soon as the weather permits: regular fun business activities such as drinks, table football matches, pub quizzes, etc.

Do you recognize yourself in this? Then come and work with us!

We offer you a versatile job in an inspiring, international and informal work environment at a leading organization. You will work with a team of enthusiastic colleagues on challenging projects for some of the largest companies in the world.

About Kantar

Kantar is one of the largest market research firms in the world. More than 30,000 people work for Kantar worldwide. In the Netherlands we work with about 250 people every day to achieve the goals of our customers. We help them with increasing brand awareness, improving customer satisfaction, or giving advice on how to improve the results of campaigns. We aim to support our clients’ growth with clear and actionable recommendations.

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Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.