Key Account Manager – Pharmacy E- commerce

工作内容

Johnson & Johnson Company ‘Caring for the world, one person at a time’... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Overall purpose of role We are looking for a Key Account Manager – Pharmacy E- commerce eager to contribute to our vision and bring established E-commerce and/or pharmacy sales expertise to our team. Your role is to deliver our e-pharmacy business plan objectives & build customer partnership with our Lead Customers. You will be part of the cross-functional pharmacy Squad with all relevant stakeholders to join forces. Your key areas of responsibility You will Lead the e-pharmacy Commercial Strategy & Activity Plan in order to develop our e-commerce business in pharma & deliver our business objectives + build Customer Partnership at our Lead Customers : Lead Channel & Account planning process to grow our e-pharmacy business and win market share Develop the strategic commercial policy for the e-account portfolio, both pure players and omnichannel customers Drive Customer Value and Revenue Growth Management initiative Achieve agreed business targets (NTS, Gross to Nett, Market share, Gross Profit, distribution) Analyse channel performances, competitive activities and relevant customer insights Negotiate and implement annual national agreements for designated account portfolio, according to the defined brand & channel plans for the total brand portfolio Follow up budgets for the entrusted customer/assortment area with the aim of optimally assessing and controlling the business situation as well as initiating mitigation plans in the event of detected deviations Drive Value streams: Lead solution development efforts that best address customer / account needs, while coordinating the involvement of all necessary stakeholders both at customer level as internally Translates insights into actions that challenge the status quo and that reinforce our competitive advantage and drives partnership You will be a key stakeholder in the pharmacy channel Squad to build & develop our e-pharma agenda Cross-functional cooperation with the relevant stakeholders from (digital) marketing, supply chain, controlling,legal to ensure holistic customer care Drive Customer Centricity always putting customer needs first in our thinking Drive Speed & Agility: Builds & reinforce a sense of urgency on key projects; helps others understand the criticality of these efforts Supports an environment of diverse and inclusive thinking and perspectives Promotes a culture of accountability by improving current performances and taking responsibility Mentor peers or other employees Analyses the outcome of recent projects; comes up with lessons learned reviews to improve future efforts and outcome Qualifications Your Core Competencies & Experiences • Values Based leader. Above all, you will value and demonstrate Integrity & Trust and show a credo-based attitude • Agility & Ownership. You will delight in taking ownership for opportunities and challenges & be nimble and agile to compliantly achieve success. • Master’s degree or equivalent • First sales experience in key account management in the pharmaceutical industry, in the FMCG sector or alternatively in an e-commerce company • Experience in the field of new media, digital and e-commerce • Experience in Selfcare/OTC is a plus • Fluency in Dutch, French & English • Customer obsessed and customer centric attitude + strong relationship builder • Excellent communication, negotiation and presentation skills • High propensity for collaboration & cross functional ways of working • High propensity for analytics, data and IT systems • Familiarity with tools like Salsify, World of Content, Profitero or similar, would be an advantage What does this role offer the right candidate? • Be part of the Nr. 1 OTC company in Belgium and shape Consumer Health outcomes for Belgian customers and patients • Opportunity to develop leadership styles • Build strategic muscle – shape future professional marketing strategies • Obtain broader general management experience (via Commercial leadership meetings) • Opportunity for future promotion, local and international experiences Primary Location Belgium-Antwerp-Beerse- Organization Johnson & Johnson N.V./S.A. (7821) Job Function Sales Requisition ID 2105980658W