Senior AFFERA™ Therapy Account Consultant - Belgium

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Atrial fibrillation affects over 33 million individuals worldwide and is the most common form of serious arrhythmia. Being in a fast-growing cardiac ablation business segment and with recent acquisition of the AFFERA™ Mapping and Ablation System, we are poised to provide innovative solutions to address unmet needs for many patients. We are seeking a talented and motivated Senior AFFERA™ Therapy Account Consultant to join our team to further drive the growth of the business.

A Day in the Life
Reporting the operating unit this role is critical in providing expert clinical and technical support and training to physicians and EP Lab Staff on the optimal use of the AFFERA™ Mapping and Ablation System.

Position Responsibilities:

• Provide proficient clinical and technical assistance to physicians and EP Lab Staff on the use of the AFFERA™ Mapping and Ablation System and related equipment (Generators, SW functionalities, pump and accessories).
• Provide in-service training to introduce new technologies to various hospital stakeholders and ensure technology acceptance.
• Be an active participant to the development of advanced clinical workflows.
• Play an active role in the planning and effective installation of the AFFERA™ Mapping and Ablation System and efficiently collaborate with the technical department.
• Work closely with the education team and support the development of training centers.
• Share clinical best practices with colleagues to continuously optimize customer experience.
• Work with field service engineers on technical troubleshooting.
• Demonstrate excellent ability to plan cases and define priorities to maximize case coverage.
• Develop best-in-class professional customer relationships.
• Provide feedback to marketing on system utilization and participate in NPD discussions.
• Stay abreast of all products information across the Medtronic CAS portfolio, instructions for use (IFU) and relevant scientific clinical literature and new product information.
• Ability to manage high-stress situations with a clear problem-solving mindset.
• Provide mentoring for new Medtronic colleagues and peers as requested.
• Demonstrate a high level of responsiveness to customer or other internal and external stakeholders.
• Participate in regular territory reviews in the account team with the Sales Manager.
• Update and document activities in the CRM tool.
• Comply with all company trainings.
• Participate in regional and occasionally international congresses, symposia and workshops.

• Bachelor’s degree required in electrical or medical engineering or related scientific disciplines.
• 3+ years of clinical EP experience.
• Minimum of 2 years of successful independent support of EP mapping procedures.
• Experience working in medical device, pharmaceutical, life science industry.
• Fluency in English – Other European languages are a plus.
• Ability to work in a team and willingness to be flexible and travel as required.
• Mastery of standard PC tools is essential.
• Independent, self-reliant thinking and acting as well as a sense of responsibility.
• Enthusiasm and decisiveness.
• Must have a valid driver’s license
• Ability to work in EP Labs and achieve vendor credentialing

Nice to Haves

• IBHRE or equivalent certification is a plus.
• Ability to work well is a cross-functional environment.

We Offer

We offer a competitive salary and benefits package to all our employees:

• Flexible working environment
• Annual Incentive Plan % depending on company results
• Pension scheme and group discount on healthcare insurances
• Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract
• Employee Assistance Program and Recognize! (our global recognition program)

About Medtronic
Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day.

When joining Medtronic, you’ll become part of a company that is recognized as a Top Employer in multiple countries throughout Europe. Every day we strive to engineer the extraordinary all the while delivering excellent people experiences and practices benefitting you and your career. Read more about Top Employers .

Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are engineering the extraordinary.

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