Senior Billing Functional Analyst

SR BILLING FUNCTIONAL ANALYST

Context of the job

As a leader in end-to-end services for critical electronic transactions, Worldline is specialized in electronic payment services (issuing, acquiring, acceptance, terminals, card and non-card payment solutions & processing), Merchant Services, as well as services for financial markets.

The delivery unit Merchant Services is concerned with managing electronic payment transactions through payment terminals (POS terminals), eCommerce (web shops), ATM’s and mCommerce for brands like Bancontact, Visa, MasterCard, Amex, Diners, CUP, JCB, Sodexo … and requesting real-time payment authorizations to the card issuers worldwide. Today we process 2 billion transactions per year, with peaks of over 10,000 transactions per minute.

The Billing Service is within the delivery unit “MS” responsible for all projects related to automating billing flows towards Merchants & Financial Institutions as well as the Merchant/Bank settlement for payment schemes like BC EMV and international accounts.

The role of solutions manager is to translate business requirements into functional/system solutions, coordinate, follow up & challenge development by offshore teams, support test, deployment & production teams and permanently strive for work environment and product improvements.
The solution manager is responsible for team management and will report to the director of Merchant Services Business Support Applications.

Key responsibilities

• Create functional and system design for billing & settlement solutions to serve Worldline
  & Worldline customers business needs
• Take ownership for successful delivery of new changes installed on our production environment
• Integrate application components
• Support test team and quickly fix problems raised by test team
• Monitor offshore development team activities :
  • transfer knowledge about applications, technologies, new developments, best practices, processes
  • validate work delivered (technical documents, code, scripts, test results)
• Analyze problems raised by customers or production support, find and implement a solution (mostly in an emergency / crisis context with high pressure, stress and quick results expectation)
• Propose & analyze application improvements (performance, robustness …)
• Coordinate / administrate small changes development

Required skills

• Bachelor’s Degree or higher in Information Technology, Engineering, Economy or related fields
• Knowledge in the payment or banking industry would be an additional asset

• Excellent written and oral communication skills; able to communicate complex information in an easy-to-understand way
• Fluency in English, Dutch and/or French
• Able & willing to work in an international & multi-cultural environment
• Structured and organized, with good interpersonal skills
• Autonomous and proactive
• Analytical and problem solving skills
• Result-oriented individual who appreciate working in a fast paced environment
• Ability to be flexible and to work both independently and in a team environment
• Effectively manage simultaneously occurring tasks and are adaptable and flexible to the dynamic needs of large projects.
• Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities
• Mandatory Technical skills SQL, PLSQL, Unix.
• Understanding of technical infrastructure & working knowledge of C and/or Java is highly desirable
• Minimum 3 years of experience in a similar environment

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