Service Delivery Manager (ITIL / Agile) - Applications & Data domains (Europe)

☞ Talent in Vlaanderen

看过: 195

更新日: 16-11-2025

位置: Ghent East Flanders

类别: IT-软件

行业: Retail Information Technology Services

水平: Mid-Senior level

工作类型: Full-time

Loading ...

工作内容

“We care about helping people eat well, save time and live better.”

#daretocare

AholdDelhaize’s promise

Ahold Delhaize and its local brands have been serving local communities for150 years. And we are still growing. We’re committed to sustainability and our size and reach enable us to not only make an impact in our local communities but meaningful change globally. By working with us, you can affect the daily lives of millions of customers and contribute to our purpose - helping people eat well, save time and live better.

We will continually invest in you and help you build on your talents and skills for the future. We’re a supportive team, that welcomes everyone just the way they are. We work hard but we have fun together and make lasting friendships. Together, we have the courageto take risks and innovate - because we are dedicated to serving customers’ changing needs.

Find out if your unique skills and personality can help us improve our business and continue to delight our customers.

How you will make an impact

At Ahold Delhaize digitalization of business processes to serve our customers better is key.

As an IT Service Manager at AholdDelhaize you have an important role as you are responsible for managing the value chain that is responsibe for services to IT and/or users within the business, provided by our IT partners.

You Will Make An Impact
  • by ensuring the quality and continuity of the IT Service Provision with suppliers in all our DIA CE service domains
  • by aligning the IT Service Provision on the demands and wishes of the business stakeholders
Your new office: the Center of Excellence

As our new IT Service Manager, you are part of the Center of Excellence (CoE)Data Insights & Analytics (DIA) and Customer Engagement (CE).

We deliver regional solutions, also called Regional Templates for our brands in Belgium/Luxembourg, Greece, Serbia, Romania and the Czech Republic.

These solutions are delivered by our Data Insights & Analytics and Customer Engagement (DIA CE) team and are based on MS Azure, SAP Data and Salesforce Platforms for Data Science, Business Intelligence and on Salesforce Marketing Cloud and Service Cloud for Customer Engagement contributing to our Retail, Marketing and Financial areas.

What we offer

And As We Work Together To Build On Our Brand And Your Career, You Can Count On (based On 36 Hours Per Week)

At Ahold Delhaize we aim to grow, and this is only possible if you grow along with us.
  • Access to best-in-class guidance and inspiring training to shape your development and career
  • Flexible working hours
  • An excellent pension plan with an employee contribution of 5.3%
  • Twenty-one vacation days and extra (work-reduction) days off, with the option of having the extra days off paid out
  • Vacation pay, so you can enjoy a well-deserved rest
  • Guaranteed dividends
  • Attractive discounts on various insurance policies
  • A laptop and phone
  • A 10%-discount on your groceries at our Delhaize stores up to €xx per year
  • Regular fun events, and delectable samplings with free products
Are you the person we are looking for

You Supplement This Ambition With

At Ahold Delhaize you will be working at one of the world’s largest food retail groups. We know you are bursting with the ambition to keep up with us.
  • Bachelor Degree in Business Administration of IT Management
  • At least 5 years of experience in a similar role (IT Service Management) within the applications and/or data services service domain
  • Experience with ITIL process management
  • Experience with Agile processes in a multi-vendor environment
  • Excellent communicative skills in English
Apply now or Lean more

Working at Ahold Delhaize means flexible working. From home and our Center of Excellence in Brussels. Do you want to play an active role in our dedication to help people eat well, save time and live better? Apply now!

Would you like to learn more first, before you apply to Ahold Delhaize? Olivier Gustin, Talent Acquisition Partner will be happy to tell you everything about this vacancy and Ahold Delhaize via ogustin@delhaize.be.
Loading ...
Loading ...

最后期限: 31-12-2025

点击免费申请候选人

申请

报告工作
Loading ...

相同的工作

Loading ...
Loading ...