工作内容
SUMMARY OF ROLE
To provide quality and timely installation and maintenance of Emerson Process Management products at the customer site and in the service centre, maximize the company`s profit potential, while maintaining the high level of customer service as specified in the company`s objectives.
Provide system analysis and troubleshooting services on Emerson process Management products, to end user customers as well as to in-house field service and project execution staff.
Responds promptly to service request from assigned customers. On selected products emergency situations can escalate to an availability of 24 hours a day, 7 day a week.
Keeps repair time to a minimum by using an adequate philosophy, provide preventive maintenance per agreement or upon request, advises customers in methods of operation and utilization, performs installation and start-up.
Provides the necessary information to allow administrative follow-up and order handling.
Interfaces effectively with all internal and international groups to assure professional business relationships with our customers.
Acquire and maintain knowledge of Emerson Process Management Systems Products and related equipments/ services, their uses and applications.
Performs other duties as required.
Fluent in Dutch, French and English language.
Graduate or Engineering degree with technical direction or equivalent through experience.
Good communicational skills.
Ability to work well in a team as well as independently.
Strong problem solving capability.
Knowledge of Emerson Process Management Systems products, applications and underlying technologies.
Capable of working under stress and high performance/expectations pressure.
Must have a background in a similar function for at least three years as junior service and start-up engineer.
Our Offer to You
By joining Emerson as a Service Engineer , you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.
Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives.We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
We encourage and support several Employee-led Resources Groups that promote a diverse and inclusive workplace, among them Women Impact Network, LGBTQ+A and Somos.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.
Learn more about this here : https://www.emerson.com/en-us/careers/diversity-and-inclusion
Get to Know Us
Find out more by visiting our LinkedIn, Facebook, Twitter, YouTube pages or at www.emerson.com
最后期限: 31-12-2025
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