Service Engineer (NaaS/ARM)

工作内容

Service Engineer (NaaSARM)

Location:
Braine L’Alleud, Belgium

Security Clearance:
NATO Secret

Reference No:
C002975 / Braine L’Alleud

Skills, knowledge, experience required:

• A minimum requirement of a Bachelor’s degree at a nationally recognized/certified University in a related discipline;
• OR, exceptionally, the lack of a Bachelor degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCIA;
• 10 years’ experience in:
• Applying the ISO network management model, called FCAPS in large enterprise environments;
• The use and management of any type of Fault monitoring tools, where networks have been actively monitored, such as DXNetOPS Spectrum, Solarwinds, etc.;
• The use and management of Configuration management tools to capture and re-mediate configuration changes on the operational network;
• Performance monitoring tools such as nGeniusONE or DXNetOPS Performance Manager or any other Performance tool;
• Reporting and monitoring by collection of Netflow sources;
• Using big data sources to analyze, search, index and visualize from a central tool such as Splunk;
• Recent Virtualization Technologies based on VMWare ESXi and Virtual Centre;
• Recent Microsoft Windows Server or Redhat Linux Operating Systems;
• 6 years’ experience of:
• Designing, installing and maintaining DXNetOPS Spectrum systems on enterprise networks. Including the experience and configuration of High Availability Fault monitoring systems across high latency networks;
• Designing, installing and maintaining DXNetOPS Performance Manager Systems on enterprise networks. Including the experience and configuration of High Availability Fault monitoring systems across high latency networks;
• Troubleshooting TCP/IP network and application faults in complex and large networks;
• Manage and maintain Role Based Access tools which service Authentication and Authorization of engineers and technicians;
• Maintaining and troubleshooting network capture technology such as the nGeniusONE COTS probes and Infini streams;
• Setting up Netflow monitoring on various Cisco flavours such as IOS and NX-OS;
• Setting up IPSLA tests with Performance Manager tools for end user SLA reporting;
• Designing, setup and managing of Splunk search heads and indexers;
• Experience in:
• Developing, setup and maintaining End-2-End monitoring solutions;
• Automation and orchestration tools;
• Programming languages such as Python, Perl, etc.;
• COTS products (VMWare, Cisco CCDA, CCNA);
• Maintaining Cisco Network devices;
• Maintaining VCenter infrastructures;
• Working in an international environment comprising both military and civilian elements;
• Utilizing and developing Splunk based dashboards for network service management
• Knowledge of:
• ITIL IT service management mode and applied knowledge of Service Transition;
• TCP/IP networking principles;
• Proven ability to communicate effectively orally and in writing technical manuals.

Duties/role:

• Maintaining and monitoring the toolset and services, which are delivered for enabling network service delivery by the service delivery units;
• Organizing and contributing to activities relating to system and application upgrades with the minimal impact for the stakeholders and end users;
• Coordinating stakeholder of any operational changes and performing risk assessments when major changes are executed;
• Providing professional and technical contributions to the design, development and execution of engineering requirements, such as the monitoring capabilities and reporting (SMC);
• Deploying and maturing toolset driven SMC capabilities for services and configuration items under NaaS AoR;
• Working and blending into the NCIA NISC ARM team to share the knowledge between the DCIS and static tools used to monitor the different networks;
• Documenting designs and implementations of assigned services as well as troubleshooting guides;
• Planning, scheduling, participating and lead technical support teams in support of projects and exercises;
• Providing on the job training when necessary in order to maintain highly skilled and trained technical support for the Service Line.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,

kapitał zakładowy wynosi: 73 500,00 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com