Service level manager

☞ nFuse NV

看过: 120

更新日: 26-11-2025

位置: Hasselt Limburg

类别: IT-软件

行业: IT Services IT Consulting

水平: Entry level

工作类型: Full-time

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工作内容

You will be part of our Service Delivery Team where you will be the first point of contact for our customers. It goes without saying that as a SLM, you’re passionate about these customers and their business.You listen to them and unburden them of keeping their platforms operational. A proactive and out-of-the-box attitude, and thinking are definitely a plus.

You communicate with our customers, but also with development teams, hosting parties and our DevOps team.

What do we expect from you?

  • As an SLM, you are the link to convert communication into concrete action.
  • You are people skills are on point. That way you insure that our customers, partners and teams will trust you and the cooperation can run very smoothly. After all, satisfied customers and teams ensure long-term cooperation.
  • Responsibility and an eye for detail are your second nature.
  • You have good communication skills in Dutch and English.
  • ITIL is an advantage, but not a must.
  • On-call outside office hours with the Service Delivery Team.

What can we offer you?

  • Very challenging customers in the Benelux with various e-commerce, or custom developed applications in the national and international private sector, but also government.
  • Working with multi-cloud and multi-disciplinary teams.
  • A competitive salary, with extensive fringe benefits such as car, laptop, mobile phone subscription and more.
  • Hybrid work is possible, at home or at the office in Hasselt, but also occasionally on location at customers.
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最后期限: 10-01-2026

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