Site IT Lead Bioscience EMEA

工作内容

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.As the Site IT Lead Bioscience EMEA, you act as a key Business Partner (BP) and are responsible for effective collaboration between the Global IT function and business operation at the locations under your assignment; being Verviers (Belgium) and Cologne (Germany), both within the Lonza Bioscience Business Unit.The position is based at Verviers (Belgium) with opportunity for flexible working environment.Key Responsibilities

• Accountable for IT Service Delivery towards the sites - Liaise with IT Service Delivery Management organization to ensure IT services are delivered as per SLA to the site and provided in an efficient manner.
• SPOC between local key stakeholders and remaining IT organization – Single Point Of Contact for any IT related topic at the site, Stakeholder management, establishment and management of expectations, general advisory about IT.
• Develop and maintain Site IT Master Plan and Reporting– in partnership with site leadership team and global Bioscience and IT stakeholders, develop and maintain the Site IT Master Plan; which purpose is, using Technologies, to enable business to reach its objectives as well as ensuring business continuity.
• Gather input and demand on site specific requirements and coordinate IT project request process – capture and assess site specific IT requirements and needs; then formalize those through the IT project request process, in alignment with Division Information Officer and required IT CoEs as per agreed governance process (approvals, prioritization...).
• Ensure site adhere and follow defined IT processes and policies – As representative of IT at the site, ensure that site leadership team take the required actions to ensure employees at the site adhere to established IT processes and comply with IT policies.
• Internal and external Audit – Prepare and represent IT as part of internal and external regulatory inspections and audits. In case of audit findings, orchestrate with required IT functions the preparation and execution of remediation plan to address those findings.
• Ensure site is compliant with global IT standards and regulatory requirements – Review and monitor site IT controls; to ensure e.g.
• DRP (Disaster Recovery Plan) is in place and regularly reviewed and tested
• Applications repository is maintained with quality and application lifecycle is managed
• Inventory of site IT assets is managed and regularly reviewed
• Data centers, servers and communication rooms comply with Lonza Data center IT security policy
• Provides regular updates to the Site Leadership Team on key IT projects and status of IT Site KPIs.

Key Requirements

• Bachelor (or equivalent) in Information Technology, Technology Management
• Advanced years of experience in Technology; within a regulatory environment
• Experience as IT Manager, Account Manager, IT Business Analyst or in IT Project Management
• Fluent in English and French; knowledge in German is an asset
• Customer oriented, be able to manage stakeholders and to take ownership

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.