Team Coordinator Client Servicing (M/F)

工作内容

Marsh – both as a leading company in Belgium and as part of a leading worldwide group – offers exciting job opportunities and development perspectives.

Marsh is seeking candidates for the following position based in Brussels:

Team Coordinator Client Servicing (M/F)

Your responsibilities:

• Leading operational activities of the department and prioritizing own and departmental workloads in order to remain in accordance with local target requirements.
• Driving and supporting cross-functional business initiatives to achieve objectives.
• Promoting efficiency initiatives & contributes to effective management of shared operations.
• Challenging existing practices and developing innovative solutions.
• Ensuring that team performance meets quality & timeliness thresholds stipulated by client agreements, internal guidelines and regulatory authorities to uphold client expectations.
• Utilizing effective management techniques to ensure adherence to internal and client service standards, key performance indicators and business objectives.
• Ensuring that team adheres to compliance, professional standards, and business objectives to maintain a quality service to ensure claims management processes adhere to established standards.
• Ensuring operational controls are carrying consistently by direct reports to align with established business policies and procedures; provides training as needed.
• Conducting performance evaluations, facilitates technical and career development training and assists with on-boarding new colleagues to develop and grow the team.
  
  

Your profile:

• Relevant college/university degree required, or relevant experience within a similar function or area of expertise.
• Strong interpersonal skills, proactive and customer focused.
• Exhibited ability to set and recognize priorities to meet and exceed client needs and expectations.
• Proficiency in coverage review, interpretation and negotiation with vendors and clients.
• Ability to communicate effectively with all levels of management, employees, carriers and clients.
• Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint.
• Fluent in French and Dutch. Good understanding of English
  
  

Our offer:

We offer a competitive salary package in accordance with your experience. We also offer numerous extra-legal benefits. Within Marsh, you will have many development opportunities, as well as a friendly and pleasant work environment. Interested, please apply via online tool!

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing ourGreater Good Policy.

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