Technical Support Engineer

☞ SAJ

看过: 101

更新日: 14-11-2025

位置: Ronse East Flanders

类别: 高科技

行业: Utilities

水平: Associate

工作类型: Full-time

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工作内容

Tasks

  • Provide phone and email based problem solving and fault finding support for installers and customers

  • Generating cases via CRM to track and resolve customer enquiries

  • Answering technical product enquiries

  • Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently

  • Developing, updating and managing technical documentation for commissioning of our products

  • Assist in developing the technical support process of the business

  • Assist in Sales Exhibitions and Trade Fairs

  • Liaise with Technical Support International


Requirements

  • Relevant qualification in electronic engineering and renewable energy equivalent,Direct Solar and power generation Industry experience an advantage

  • Solid technical understanding of inverters and battaries products, Solutions based mindset

  • Eagerness to support customers as required,Strong work ethic

  • Experience in a role which required inter department communication and coordination an advantage,Ability to work autonomously as well as part of a team

  • Fluent Dutch Speanking is must, Fluent English is preference
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最后期限: 29-12-2025

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