Asset Management Engineer

Job content

• Working Location: Braine - lAlleud, Belgium
• Security Clearance: NATO Secret
• Language: High proficiency level in English language
  

• Proficiency in the management of the ITSM BMC Remedy software
• Proficiency in the management of the databases
• Ability to identify and mitigate risks associated with the management of CMDB
• Strong knowledge about the asset management (ITIL v.3&4) related to the management of modern IT services
• Familiarity with other processes interacting with asset management
• Sound knowledge in the use of automation using Ansible & Python
• Good knowledge of the architecture ITSM systems and relevant dependencies
• Good knowledge about the development of data collaboration interface using API & REST API interfaces
• Sound knowledge in Communication and Information Systems (CIS) within NATO environment
• Good knowledge about the Broadcom Service Management software
• Sound knowledge about the network management principles
• Knowledge of NATO responsibilities and organisation including NATO Security Policy and supporting directives
• Proficiency in the management of the large amount of assets & configuration items (> dozens/hundreds thousands)
• Good experience in the use of automation using Ansible & Python
• Sound experience in the use of Microsoft packages (MS Word, Excel, PowerPoint, Visio), required to provide/deliver a technical reports & documentation
• Experience in building & maintenance of the Service Tree
• Good experience in the development and maintenance of the data collaboration interface using API & REST API interfaces
• Experience working in an environment with a high volume work load
• Proven Information & Communication Technologies (ICT) experience directly supporting senior staff in a sizeable organisation, preferably one in the government defence sector or in an international organisation, a national public administration (civil or military), or the private defence sector
• Experience of working in an international environment, preferably incorporating both military and civilian elements
  

• Aggregate the information stored locally (by either SDM or SA level) to the NISC level
• Contribute to the maintenance of the asset management data content to be stored in the NISC dedicated toolset
• Contribute to the development and maintenance of the interfaces processing asset management data between maintained NISC CMDB and other source (internal & external) of asset data as required
• Provide the technical reports (performance, incidents, problems) and documentation related to the NISC asset management as required
• Support the maintenance of NISC CMDB within the scope of the asset management (relevant attributes of assets, normalization & standardization)
• Contribute to the transition of the legacy asset management within the SAs into the modern NISC CMDB
• Develop the workflows in ITSM toolset automating the service and change requests related to the Asset Management
• Ensure compliance with NATO and commercial regulatory requirements related to Asset Management as well as security standards
• Contribute to the NISC Asset & Configuration Management service improvements
• Assist to the Configuration, Change & Release Management processes with clarification concerning the assets
• Identify and mitigate risks associated with management of NISC hardware asset data, contributing to the relevant organisation plans & documentation
• Collaborate with NISC service delivery managers to validate the assets in CMDB concerning: accuracy, applicability of assets with relevant relationships
• Monitor and report NISC Asset Hardware Management information based on relevant to performance metrics
• Collaborate & coordinate with dependent & interconnected DBs owners and toolsets
• Deputize for higher grade staff, if required
• Performs other duties as may be required