Commercial Operations Team Lead

☞ Barco

View: 107

Update day: 27-11-2025

Location: Kortrijk West Flanders

Category: Executive management

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Job content

Date:Feb 27, 2025

Location: Kortrijk, BE

Company:Barco

Key Responsibilities

  • You manage daily team activities to ensure the agreed targets are met and appropriate qualitative standards are achieved in terms of order management (order to cash).
  • You handle first level of escalations from customers, partners and sales. Organize assistance from other parts of the organization and drive to resolution.
  • You implement process changes and finetune procedures. Provide recommendations for increased efficiency and effectiveness.
  • You drive improvement initiatives in terms of automation and ERP roadmap.
  • You create and further develop reporting for our teams and internal stakeholders.
  • You safeguard team performance by continuous training and coaching.
  • You monitor work progress and individual performance.

Your profile:

  • You have proven experience in a customer facing environment
  • Experience with leading a team is a plus

Competencies:

  • Written and verbal Communicating skills
  • Problem solving/critical thinking
  • People & stakeholder management skills
  • Analytical mindset and process orientation
  • Microsoft Office tools
  • ERP or other customer relationship software/tools
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Deadline: 11-01-2026

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