Customer Service Coordinator

☞ Altran

View: 155

Update day: 16-11-2025

Location: Antwerp City Antwerp

Category: Production / Operation

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Job content

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. A responsible and multicultural company of 265,000 people in nearly 50 countries, Capgemini’s purpose is to unleash human energy through technology for an inclusive and sustainable future. With Altran, the Group reported 2019 combined revenues of €17billion.

Visit us at www.capgemini.com.

Your role


  • Being a point of contact for order processing/customers
  • Coordinate the demand control activities
  • Set priorities for QA releases in case of back logs, taking into account customer needs
  • Being responsible for preparing the weekly push below min report, push production schedule and monthly KPIs
  • Represent Customer Service in projects/programs
  • Being responsible for the monthly demand analysis & review process
  • Participate in meetings with various stakeholders to ensure high CSL

Your profile

  • You hold a Bechelor’s or Master’s Degree
  • You are fluent in Dutch & English
  • Skills: good communication skills, analytical mindset, flexible, stress-ressistant, very good knowledge of Excel
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Deadline: 31-12-2025

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