Customer Service Manager (PM)

☞ Adroit People

View: 102

Update day: 23-11-2025

Location: Antwerp

Category: Administrative / Clerical / Assistant Consulting / Customer Service Executive management

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Job content

Previous Experience

5+ years of experience in customer service management environment, with a focus on LAN, WAN, WLAN and Unified Communication services.

Prior Knowledge and Skills

Strong understanding of networking technologies (TCP/IP, routing, switching, LAN/WAN configurations) and Unified Communication platforms

Experience with ITIL processes and service level management (SLAs).

Business level English is MUST requirements wherever the location is. Additional language is a plus.

Job Types: Full-time, Permanent

Experience:

  • networking technologies: 3 years (Required)
  • ITIL: 1 year (Required)
  • service level management (SLAs).: 1 year (Required)
  • Customer Service Manager: 5 years (Required)

Language:

  • English(C1/C2) (Required)
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Deadline: 07-01-2026

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