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工作内容
Previous Experience
5+ years of experience in customer service management environment, with a focus on LAN, WAN, WLAN and Unified Communication services.
Prior Knowledge and Skills
Strong understanding of networking technologies (TCP/IP, routing, switching, LAN/WAN configurations) and Unified Communication platforms
Experience with ITIL processes and service level management (SLAs).
Business level English is MUST requirements wherever the location is. Additional language is a plus.
Job Types: Full-time, Permanent
Experience:
- networking technologies: 3 years (Required)
- ITIL: 1 year (Required)
- service level management (SLAs).: 1 year (Required)
- Customer Service Manager: 5 years (Required)
Language:
- English(C1/C2) (Required)
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最后期限: 07-01-2026
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