Customer Service Representative

☞ Adecco

View: 110

Update day: 26-11-2025

Location: Tessenderlo Limburg

Category: Consulting / Customer Service Other

Industry: Information Technology Services Consumer Services

Position: Entry level

Job type: Full-time

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Job content

Looking for a opportunity as Customer Service Representative?

Do you speak English and Dutch fluently?

Customer Service Representative wanted for an international company in Tessenderlo!

Your responsibilities:

You will be primarily focused on their day-to-day inquiries, needs and requests. You will:

* Manage distribution and customer relations, actively take part in the escalation process and manage any issues.

* Order entry and confirmations, keeping Sales & Business Units updated on progress and changes

* Contribute to sales intelligence into the Demand & Supply review for the allocated product lines and be part of the decision making process

* Implement the agreed service level agreements (SLAs) with both external and internal customers, monitor the KPIs with the aim to continuously improve the service

* Proactively contact customers/distributors to deduct the most realistic forecasts

* Business analysis; follow up on historic and ordered sales volumes against forecasted ones analyse deviations and report changes

* Implement the corporate guidelines for credit terms and credit hold to minimize risks

* Maintain and archive the order management and customer data documentation and day-to-day business correspondence

Profile:

Master degree, or equivalent through experience, preferably with an economics background.

Relevant experience in an international environment is an asset.

Fluent in English.

Strong communication and negotiation skills.

Analytical and organised.

Have an positive, energetic outlook even in challenging circumstances.

Offer:

A challenging job in a dynamic high-tech international environment

The opportunity to take ownership of your professional passion in order to contribute to the success of the company

An enjoyable, team-oriented and professional atmosphere in a flat-structured organization

Versatile development opportunities

interested? Apply online!

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Deadline: 10-01-2026

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